Remove Consumer Remove Customer Loyalty Remove Omnichannel Remove Specialty Retailers
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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Analytics are absolutely critical for retailers post-holiday peak.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. consumer health concerns still loom, according to survey data from Shopkick. Even with vaccinations beginning to roll out across the U.S.,

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It’s The Business Model Itself That’s Changing: Top Retail Trends

RTP blog

By Jonathan Marek, APT, a Mastercard company It is no secret that retailers are facing headwinds due to increasing online competition and shifting consumer preferences, among other factors. While only 40% of retailers have merged online and offline channels so far, an additional 34% plan to do so in the coming years.

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DXL Group Drives Transformation of its Digital Business with DynamicAction’s Retail Analytics Solution

Dynamic Action

(DXL), the leading retailer of men’s large and tall apparel, will roll out DynamicAction’s system to unify its data across the digital business and arrive at actionable insights faster. About DynamicAction: Retail’s fastest path to connected, profitable decisions – from each click to every brick. About Destination XL Group, Inc.:

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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.

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