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Rethinking the Retail Environment Through Food-and-Beverage Design Concepts

Retail TouchPoints

Retailers have to be increasingly savvy at luring consumers to brick-and-mortar locations, finding creative ways to offer experiences that can’t be replicated in the digital environment. For example, the addition of a juice bar organically releases fruity and sweet scents within a store and entices shoppers to linger and leisurely browse.

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The Platinum Card Experience: Travel Clubs And Loyalty Programs In The Retail Landscape

RTP blog

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits. It may seem small or silly, but that attention really matters to them — and those small moments create lasting loyalty.

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Salesforce CRM Review: The Complete Guide for 2019

Ecommerce Platforms

Probably the best-known customer relationship manager tool in the world today, Salesforce has a 20% market share in the current industry, making it the go-to solution for millions of businesses worldwide. While Salesforce does dabble in other areas of the software market, it's best-known for its customer relationship management solution.