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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

Accenture surveyed more than 10,000 consumers in 16 countries and found that although we’re living in a time of “lasting uncertainty,” the “ resilient consumer ” is uncovering new ways to protect and control what is most important to them. As a result, consumer behaviors are becoming more complex.

Consumer 214
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Leisure and F&B take centre stage at MAPIC 2023

365 Retail

MAPIC 2023 has placed leisure and food and beverage (F&B) at the centre of this year’s event with two dedicated areas, industry-leading insights from exclusive research and host speakers from major global brands including Netflix, Tomorrowland Leisure and Big Mamma Group.

Leisure 59
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MAPIC 2023: Pioneering Sustainable Growth and Innovation in Global Retail and Leisure

365 Retail

The event, a key gathering for the retail, leisure, and hospitality industry, organised by Reed Exhibitions, was a hive of excitement and bustling activity. In a strategic move, Savills expanded its global footprint with the acquisition of Nash Bond, a leader in retail and leisure advisory.

Leisure 65
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The Value of Localization as a Competitive Advantage in Accessing Multicultural Consumers

Retail TouchPoints

What we know for sure is that consumer perceptions and choices are affected by culture, which also affects spending habits. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey. American consumers, even those in the top 1% of wealth, are more focused on saving.

Consumer 277
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The Product of Places: The Secret Equation to Convening Consumers

Retail TouchPoints

Rather than chasing the obvious trends everyone else is pursuing, we dig deep into the human psyche to uncover the unmet consumer needs yet to be served by brands. Both options offer a path to success, but each requires a different business model. So why does this matter in retail?

Consumer 130
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Dive Into Moments-Based Marketing At CX North America

Forrester eCommerce

When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors. Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book.

Leisure 303
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Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year

Retail TouchPoints

Retailers naturally plan a lot of spend around this, with extra staff and extra marketing. This means that marketing spend aimed at these high-spending visitors over Christmas is likely to get less return than usual. As a result, shopping during this period is not merely a leisure activity but a cultural norm. Here’s why.