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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

The first step is choosing the right AI technology that integrates seamlessly with your existing systems, whether it’s your customer relationship management platform or customer service software. Training is another critical component of implementing non-linear customer service.

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5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’

Retail TouchPoints

Trend 1: Fully integrated communications technologies streamline experiences for optimal convenience. When the pandemic hit, the immediate falloff of customers being able to purchase items in-store accelerated technology adoption for greater ecommerce capabilities, new digital initiatives and even remote working for support staff.

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Best 20 Order Management Systems for eCommerce: Streamlining Your Operations

Algopix

This feature prevents overselling and stockouts, minimizing the risk of disappointing customers. Customer Information Management Managing customer information effectively is crucial for personalized service and targeted marketing efforts.

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Multi-Channel Retailing: The Ultimate Guide to Engaging Customers On- and Offline

Korona

Setting up a multi-channel system can be expensive, as retailers must invest in technology, infrastructure, and resources to support their new sales channels. Retailers must carefully weigh the costs against the potential benefits and find ways to minimize their investment while still delivering a high-quality customer experience.

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Best 20 Product Information Management Systems for eCommerce in 2023

Algopix

Multichannel and Omnichannel Selling PIM enables seamless integration with multiple sales channels, such as marketplaces, social media platforms, and online stores. This empowers businesses to adopt an omnichannel approach, reaching customers wherever they are. Embrace PIM today to elevate your eCommerce business to new heights!

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How 3 Global Brands Scaled Using a Product Information Management (PIM) Solution

BigCommerce

Yet, product information serves as the lifeblood of commerce, and finding a solution that can seamlessly integrate into commerce technology stacks and handle the entire process of managing, merchandising and marketing inventory has proven to be daunting a task. Custom Build a PIM. The Ideal Commerce Technology Stack Built for Scale.