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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

This article delves into the evolving threat landscape, examining the impact of these disruptions on retail operations and exploring proactive measures for safeguarding businesses, customer data and reputations. A cyberattack that compromises customer personal information can diminish the trust consumers place in a brand.

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. Dig into the data on the perks and incentives your loyalty program members are responding to so you can better determine what benefits they find worthwhile.

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Increasing personalization using the power of analytics

iVend

There’s one approach that is proven to work to engage customers, enhance their experience and increase spend – and that’s personalization. iVend helps retailers iVend helps retailers to capture and analyse customer data. Read how our analytics system helps retailers with personalization.

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How technology helps retailers prepare for holiday season

iVend

Returns – the forecast is that returns, as ever, will increase during holiday season, but that with smart, customer-focussed returns policies, they can act as a differentiator – the research found that customers value policies such offering Buy Online and Return in Store (BORIS), extended return windows and ‘curated exchanges’ instead of returns.

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Three Benefits of Selling Online as a Branded Manufacturer

ChannelAdvisor

You’ll soon realize that what you thought would be e-commerce issues, are actually opportunities: You’ll get (a lot) more insights into your customers. Selling online opens your company up to masses of rich customer data. You’ll also be able to get really granular with your point-of-sale analysis.

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The Latest Digital Marketing Trends in Retail Industry That Drive Sales and Engage Shoppers

RETAIL MANAGEMENT SOFTWARE

Since the pandemic, many retailers have adopted new technologies to communicate with customers through new channels, offer new delivery and pickup options, and highlight free cancellation policies or automated refund systems to give your customers an added sense of security.

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What is a Hybrid Retail Store? A New Concept To Increase Your Retail Sales

Korona

Since most consumers use credit cards to make purchases, the use of a point of sale syste m proves indispensable. . A reasonable return policy. The lack of these critical post-purchase qualities can undermine your brand’s perception in the eyes of your customers and dissuade them from making future purchases.