RTP blog

NOVEMBER 26, 2018

If you focus on money instead of the customer experience, then you won’t find much success in e-Commerce. Ideally, your online store will accept several payment options, including PayPal and Stripe. Some customers, however, will want to use their credit cards.

Payment Services 150

Payment Services eCommerce Shipping Costs Multi-channel 150

Ecommerce Platforms

JUNE 1, 2021

Today, we’re going to be looking at one of the most popular functions for customer experience: live chat. More than 41% of customers now expect to see live chat on a website. With the right live chat solution, you can communicate with your customers while they’re interacting with your business through Shopify. Best for ?.

Live Chat 197

Live Chat Shopify Multi-channel Omnichannel 197

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. In fact, many retailers are taking this B2B2C model approach — working with partners to offer additional value-added services for better customer experiences.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Ecommerce Platforms

JULY 15, 2020

There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support. Custom branding and packaging.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

GetElastic

OCTOBER 18, 2021

Then came the “delivery marketplaces” like Uber Eats and Grub Hub which expanded the opportunity to digitally order your dinner and providing more local restaurants a channel to sell online. Buying behavior has shifted and we the buyer are expecting better, multi-channel experiences. Building a marketplace of you own?

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

FastSpring

DECEMBER 12, 2022

You can choose how many reminders it takes before the customer’s service is paused. We’ve found that allowing the service to continue through the first several reminders reduces involuntary churn and provides a better customer experience. Channel partner management. PayPal’s services include: QR code and POS systems.

Payment Services 131

Payment Services Merchant Services Payments PayPal 131

BigCommerce

NOVEMBER 13, 2017

In fact, it’s likely all of this year’s 19 most innovative ecommerce brands have your online channel activities beat in terms of impact on: Conversions. Customer Loyalty. Customer Lifetime Value. Jill Rose , North American senior director of mid-market at PayPal. Silver Jewelry Club has you beat. Time Saved. Money Saved.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

SellBrite

MARCH 15, 2021

This can negatively impact your customers’ experience with your store. The wrong theme can ruin the customer experience, with problems like lack of responsiveness or a mobile-unfriendly interface. A well-chosen theme aids customers’ shopping journey with its interface. Customer support, marketing, and SEO.

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

lateshipment

SEPTEMBER 23, 2022

Let your customers know of your BFCM offers, follow up with campaigns tweaked based on segments, and end it with elements that add a sense of urgency for those who have abandoned their carts. In today’s competitive e-commerce space, the key to differentiating yourself and streamlining customer experiences is personalization.

eCommerce 130

eCommerce Shipping Costs Payment Services Gifts 130

Smile.io

MAY 16, 2023

Blog Gabrielle Policella Sales channels Now it’s time to plan where customers will be able to purchase products or services from. These are referred to as your brand’s sales channels. Your network is your friend; listen to your customers and respond to their actions."

eCommerce 76

eCommerce Merchant Services Payment Services eCommerce Platforms 76

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look. Talk to influencers and experts.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

FEBRUARY 22, 2023

There's no limit to how many websites you can add Ecwid to You can set up multi-lingual stores. Sales are synced systematically across your channels, and you can manage them all from one centralized dashboard. Shop app – The Ecwid ShopApp allows you to create a unique mobile app to connect with customers.

Payment Services 104

Payment Services Merchant Services eCommerce Payments 104

Smile.io

SEPTEMBER 7, 2022

Blog Gabrielle Policella Sales channels Now it’s time to plan where customers will be able to purchase products or services from. These are referred to as your brand’s sales channels. Single channel is when customers are only able to buy products from one channel, such as your online store.

eCommerce 83

eCommerce Merchant Services Payment Services Shipping Costs 83

Ecommerce Platforms

FEBRUARY 23, 2021

There’s also the option to keep your store secure with multi-layer security and DDoS protection. Just like any website building solution, BigCommerce has its downsides too, such as: Paypal fees: No reduction in transaction fees when selling products through the payment gateway on the BigCommerce Enterprise Plan. Wholesale channels.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Ecommerce Platforms

DECEMBER 2, 2020

You can even combine your Wix site with your email marketing and social media channels. Multichannel selling : Use the option to sell on social media channels like Instagram when you want to expand your brand reach. Adding product videos to your pages can showcase how effective your goods are and deliver a great customer experience.

eCommerce 104

eCommerce Multi-channel Social Media SEO 104

Kibo

JULY 24, 2020

The right platform can provide the structure that companies need to deliver frictionless commerce to customers while staying connected to the logistics on the back end. Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Personalization does.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 138

Consumer Payment Services Fulfillment Multi-channel 138

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Will this be a primary purchasing channel for customers? How will customers use this platform? Where are the customers? Payment Channels. Product Catalog.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

ROI Revolution

OCTOBER 7, 2022

Ensuring consistency throughout any messaging that you test across multi-touch campaigns and various channels is important for a seamless customer experience – and helps to cut out unnecessary confusion that can detract from your presence in-market. 2022 Holiday Ecommerce Trends. The shopping season will be longer.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

Omnisend

DECEMBER 11, 2023

Customer experience enhancement: The best apps for Shopify dropshipping enhance customer experience. 5 Key features: Product management Bulk order processing Multi-store management Supplier optimization Automation of order tracking Customizable shipping preferences Pricing: Basic: Free Advanced: $19.90/month

Shopify 88

Shopify Payment Services Shipping Costs Merchant Services 88

Korona

MARCH 22, 2022

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. Customize Your Customer Experience.

Payment Services 52

Payment Services Retail POS Payments 52

Ecommerce Platforms

NOVEMBER 10, 2022

For the uninitiated, a sales funnel is a marketing term used to describe your customer’s journey or interaction with your site, including if/when they make a purchase. In practice, a ‘sales funnel' refers to the different stages customers experience throughout your sales process. Dynamic Discounts. Smart Checkout Notices.

Payment Services 197

Payment Services Payments Shipping Costs WooCommerce 197

Korona

MARCH 22, 2022

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. Post-purchase experience.

Payment Services 52

Payment Services Retail POS Payments 52

Ecommerce Platforms

FEBRUARY 7, 2023

You need to ensure you’re delivering an amazing customer experience, from start to finish, manage the order and fulfilment process , and even invest in marketing. While allowing customers to make purchases directly in your store is great, it’s always helpful to have additional options available.

Shopify 104

Shopify Shipping Costs Payment Services Live Chat 104

ROI Revolution

NOVEMBER 22, 2017

Target, Macy’s, and Paypal saw a huge amount of negative backlash on social media after their sites couldn’t handle all of the holiday traffic last year, costing both companies millions in revenue as shoppers looked elsewhere to get their deals. The Power of Multi-Channel and Multi-Device Marketing.

eCommerce 60

eCommerce Social Media Multi-channel Mobile 60

Ecommerce Platforms

DECEMBER 5, 2019

Card types : It’s important to select a payment gateway that accepts a wide variety of card types and other payment options, including things like PayPal and Stripe. This payment gateway strategy can be slightly more secure, but it’s also a bit of a pain for customers.

Shopify 287

Shopify Payment Services Merchant Services Payments 287

Demac Media

OCTOBER 20, 2017

It’s hard for retailers to get in front of customers, so your best approach is to connect the two, and create leverage through your offline channels. Stores as a channel help acquire customers, sell product, build your brand, and are profitable! Focus on providing this fast, seamless experience for your customers.

Channel 37

Channel Multi-channel Merchant Services Shopify 37

Ecommerce Platforms

OCTOBER 31, 2021

Customer service support: This includes things like a combined inbox, contact list, and online chat for interacting with clients. Customer management tools: An in-built CRM allows you to track customer experience and improve site memberships. Solutions are also available for PayPal, AliPay, and similar services.

Payment Services 195

Payment Services Payments Social Media SEO 195

Omnisend

NOVEMBER 20, 2023

Wix offers various useful features for payment processing, including: Multiple payment methods: Wix eCommerce supports different payment options that cater to a global customer base. This includes major credit cards, PayPal, and other well-known payment gateways. Image via Wix Secure payments: Security is a top priority for Wix.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Ecommerce Platforms

FEBRUARY 20, 2020

Multi-location stock management. Add notes about customer visits and preferences. The retail management functions here allow you to monitor employee activity, set up staff PINs, monitor multiple payment channels, view cash register configurations, issue refunds, track order history, etc. Easy to set up. Inventory history.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

APRIL 20, 2020

The only payment gateways you can use are Paypal and Stripe. Customers can leave reviews. Support for multi-channel selling. You can utilize multiple sales channels – online, offline, via social media, etc. Webflow places a heavy focus on customer experience, with an extensive library of online resources.

Shipping Costs 171

Shipping Costs Payment Services eCommerce BigCommerce 171

Ecommerce Platforms

FEBRUARY 20, 2020

Multi-location stock management. Add notes about customer visits and preferences. The retail management functions here allow you to monitor employee activity, set up staff PINs, monitor multiple payment channels, view cash register configurations, issue refunds, track order history, etc. Easy to set up. Inventory history.

POS 104

POS Payment Services Merchant Services lightspeed 104

Demac Media

OCTOBER 20, 2017

It’s hard for retailers to get in front of customers, so your best approach is to connect the two, and create leverage through your offline channels. Stores as a channel help acquire customers, sell product, build your brand, and are profitable! Focus on providing this fast, seamless experience for your customers.

Channel 28

Channel Multi-channel Merchant Services Shopify 28

BigCommerce

JANUARY 23, 2018

It is pay-to-play in so many channels: Adwords. And, each of these channels are getting more and more saturated everyday. Our old solution has grown unstable under peak traffic conditions, resulting in slow site performance and bad customer experience. Technical Issues Related to Your Ecommerce Platform.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

MagentoBrain

APRIL 3, 2023

Multilingual and multi-currency support: Supports multiple languages and currencies. Making it an ideal solution for businesses with a global customer base. Payment processing: Supports multiple payment gateways, including PayPal, Stripe, and Authorize.net. Communicating with customers regularly regarding their order status.

Magento 52

Magento Payment Services eCommerce Shipping Costs 52

SellBrite

FEBRUARY 4, 2021

Multichannel distribution means taking that foundation and expanding it to new buyers on different channels. Our research shows that online sellers on 3+ channels see significantly higher revenue than single-channel sellers. NovelTea Tins distributes its products via multiple ecommerce and physical channels.

Multichannel 152

Multichannel Payment Services Merchant Services Shipping Costs 152

AcquireConvert

NOVEMBER 24, 2022

Customer acquisition: the process of attracting new customers to your business, usually through your marketing strategies (SEO, social media marketing, content marketing, etc.). Customer experience (CX): your customers’ perception of their experience with your ecommerce business.

Payment Services 36

Payment Services eCommerce Payments Shipping Costs 36