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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Return rates at physical stores range from 8% to 10% , but rise to approximately 20% for e-Commerce, according to data from CBRE. During the busy holiday season, digital return rates can spike to 30% ; and Return policies and experiences have a significant impact on customer loyalty. Normally, apparel returns are roughly 7.5%

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Kibo Client Summit in L.A. Brings Together Retail Leaders and Change-MakersĀ 

Kibo

With the majority of their business being buy online, pick up in store, they focus on delivering better experiences on the website and mobile app while leveraging systems like Kibo and operations to provide fast and frictionless store fulfillment. ā€œWe Driving Loyalty with Subscription Commerce. Thank You to Our Sponsors.

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Brick & Mortar Retail Is Down But Is All Set To Soar Again

RetailMinded

In the 17 th , 18 th , and 19 th centuries, shops with decorative interiors and galleries became the norm; department stores popped up in the more urban centers. E-commerce emerged in the late 20 th century and physical store visits declined with online platforms offering convenience and a wider selection of products.

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Why Brands Should Consider Selling Direct to Consumer

ESW

Today, with the rise of digital commerce, brands have direct access to their customer base. With easy and secure payment gateways such as Paypal and Stripe, and a plethora of third-party fulfillment services and full-service eCommerce solutions, more and more brands are choosing to skip the middle man and sell direct-to-consumer (DTC).

Consumer 122
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The History of Ecommerce: What The Past Says About Tomorrowā€™s Retail Challenges

BigCommerce

Most businesses with an ecommerce presence use an ecommerce store and/or an ecommerce platform to conduct both online marketing and sales activities and to oversee logistics and fulfillment. This strategic move helped boost customer loyalty and incentivize repeat purchases. Companies can easily reach new customers.

eCommerce 417
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How Cyber Sales Shaped Up

Dynamic Action

Customer Loyalty Increases Cyber Monday sales enticed the highest rate of new shoppers at 44%, yet over the combined sales days, this group dropped 3pp YoY. Top words across subject lines from these department stores included, ā€˜Hot!ā€™ emphasizing the urgency of their deals.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2020]

ROI Revolution

Also in Q2, Walmartā€™s ecommerce sales were up 97% YoY and Target grew its same-day fulfillment services by 273%. department stores may not survive the pandemic. Will the pandemic be the end of department stores? Will the pandemic be the end of department stores? Department stores accounted for 14.3%

eCommerce 193