Retail Technology Review

APRIL 20, 2021

US department store Belk thrived as e-commerce orders surged during the pandemic by having ship-from-store order fulfilment facilities already in place across its 291 store locations with the help of parcel shipping software from Logistyx Technologies.

Department Stores 70

Department Stores Shipping Technology eCommerce 70

Retail TouchPoints

MAY 6, 2021

Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. But many retailers are seeing opportunities in using those locations as micro-fulfillment centers. Some 300 of Tesco’s 7,200 stores fulfill orders in a similar fashion. In the U.S., In the U.S.,

Fulfillment 344

Fulfillment Department Stores Supplies Financial Services 344

Kibo

MARCH 17, 2023

In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. This strategy typically requires a modern order management system that can manage complex inventory and omnichannel distribution models and has extensible fulfillment capabilities.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

MARCH 24, 2022

Department store chains in all countries continue to lose overall share, though most had a burst of sales in the summer when most countries relaxed COVID-19 restrictions,” Marcotte wrote. In-store digital technology like smart shelving and frictionless purchases are expected to be a major competitive differentiator.

Retail 295

Retail Omnichannel Department Stores Fulfillment 295

RetailDive

AUGUST 10, 2020

The e-commerce giant is eyeing mall properties for fulfillment centers, according to a Wall Street Journal report.

Department Stores 127

Department Stores eCommerce Fulfillment 127

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Relieving Pressure On Stores.

Fulfillment 306

Fulfillment Department Stores Shipping Costs eCommerce 306

Retail TouchPoints

AUGUST 30, 2021

Target’s Store-Based Fulfillment Model Drives Convenience. The secret to Target’s success is the retailer’s expertise at utilizing its stores for fulfillment, whether as a staging ground for last mile delivery or an efficient curbside pickup hub. Target’s physical comparable sales grew 8.9%

Consumer 327

Consumer Toys Department Stores Fulfillment 327

Retail TouchPoints

MAY 26, 2022

Quiet Platforms’ “shared supply chain” solution allows companies to collaborate to solve common logistics, fulfillment and delivery challenges. (AEO) — to provide faster and more efficient last mile delivery options to its customers, including same- and next-day delivery. In the last year alone the company has: Secured $1.5

Supplies 277

Supplies Department Stores Fulfillment eCommerce 277

Retail TouchPoints

APRIL 29, 2022

Target has been experimenting with increasingly smaller concepts since 2020, when it began exploring sites for 6,000 -square-foot stores — half its then-current minimum size — as the retailer put more emphasis on curbside pickup and store-based fulfillment.

Department Stores 297

Department Stores Toys Omnichannel Gifts 297

Retail TouchPoints

NOVEMBER 6, 2023

Nordstrom’s holiday offerings span channels and stores and include: Stress-Free Services for Holiday Shoppers Nordstrom is appealing to consumers’ need for flexible fulfillment options by spotlighting its BOPIS and shipping options. Cardmembers in select markets will have access to free two-day shipping.

Gifts 229

Gifts Department Stores Shipping Events 229

Retail TouchPoints

APRIL 4, 2022

The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12. JCPenney also is launching a cross-country “Shopping is Back!”

Travel 311

Travel Department Stores Omnichannel Games 311

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Net income for the 13 weeks ended Jan. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy.

Department Stores 211

Department Stores Apparel Jewelry Omnichannel 211

Kibo

OCTOBER 8, 2021

As with any challenge, addressing order management’s role in delivering a leading online shopping experience presents some key opportunities for retailers who can quickly and reliably fulfill e-commerce sales. The importance of omnichannel fulfillment. Boscov’s BOPIS Program.

eCommerce 62

eCommerce Fulfillment Omnichannel Department Stores 62

Retail TouchPoints

JANUARY 24, 2024

Millennials and Gen Z want not only attractive stores but also a dynamic, engaging environment — creating a threshold effect, drawing people in from the storefront window with the promise of an experiential journey and memorable impact.

Retail 330

Retail Leisure Omnichannel Department Stores 330

Retail TouchPoints

DECEMBER 16, 2022

Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% increase in sales, while health and personal care stores saw a 0.7% The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). increase.

Food and Beverages 289

Food and Beverages Home Furnishings Department Stores Retail 289

Retail TouchPoints

SEPTEMBER 29, 2022

The marketplace, powered by Mirakl , is key piece of Macy’s turnaround strategy aimed at transforming the department store into a digitally led, omnichannel retailer. The platform, which is integrated into the existing Macy’s website and app, brings an expanded assortment of 400 new brands across 20 product categories at launch.

Omnichannel 189

Omnichannel Department Stores Toys Apparel 189

Retail TouchPoints

DECEMBER 16, 2020

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. How does the move into the malls fit into the overall retail expansion strategy of Amazon?

Fulfillment 255

Fulfillment Department Stores Mobile Recommendation 255

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. This is the second such separation made by HBC in recent months.

Specialty Retailers 173

Specialty Retailers Other Apparel Department Stores 173

Retail TouchPoints

MAY 27, 2021

It’s true that some of this marketplace momentum can be attributed to retailers looking to take a bite out of Amazon’s pie by launching their own “Everything Stores” (Walmart and Target in particular come to mind). Private labels offer the advantage of higher margins but come with the logistical burden of manufacturing and fulfillment.

Retail 255

Retail Fulfillment eCommerce Department Stores 255

Retail TouchPoints

NOVEMBER 8, 2022

Kohl’s CEO Michelle Gass will leave the department store retailer to take on the newly created position of President, LS&Co., Gass is leaving Kohl’s at a challenging time for the company and for department store retail overall. reporting to Levi Strauss & Co. President and CEO Chip Bergh. Beginning Jan.

Department Stores 233

Department Stores Omnichannel Operations Retail 233

Retail TouchPoints

MAY 29, 2020

Nordstrom, like many other department stores, had a much weaker quarter: overall sales fell 40% , with full-price locations dropping 36% and the off-price division declining 45%. The declines were attributed to store closures, though the retailer has reopened about 40%.

eCommerce 158

eCommerce Department Stores Retail Apparel 158

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

Clothing 253

Clothing Payment Services Apparel Department Stores 253

Retail TouchPoints

FEBRUARY 28, 2022

Department stores get their name from the fact that they contained specialized stores-within-stores where experts in particular products — jewelry, clothing and cosmetics — would interact with customers to ensure that they got the correct products. Live agents also personalize without effort.

Department Stores 264

Department Stores Jewelry Fulfillment Arts 264

Retail TouchPoints

AUGUST 10, 2020

In contrast to Amazon’s regional DCs, which can span one million square feet or more, a former department store would facilitate the retail giant’s ability to make last-mile deliveries more efficiently. Mall locations appeal to Amazon because they tend to be located near highways and population centers.

Department Stores 244

Department Stores Article Shipping Other 244

Retail TouchPoints

OCTOBER 19, 2020

Department store retailer Belk will provide same-day delivery on select merchandise for orders placed before 2 pm, with delivery the following day for orders coming in after that time. The retailer will charge $14.95 on orders under $49 and $9.95 for orders larger than that amount.

Department Stores 289

Department Stores Mobile eCommerce Customer 289

Retail TouchPoints

APRIL 12, 2022

You’ll still shop in physical stores, but the experience will be transformed : By 2032, 50% of the retail footprint will be dark stores, kiosk, pickup and small footprint (less than 4,000 square feet) as stores are reimagined to be efficient for digital fulfillment.

Home Furnishings 357

Home Furnishings Shipping Costs Apparel Clothing 357

RetailDive

NOVEMBER 2, 2020

More robust shoppable content, and filters for fulfillment options like BOPIS, are a few of the features on the department store's new website.

Department Stores 79

Department Stores Fulfillment 79

Salsify

OCTOBER 8, 2020

Legacy brands that relied solely on department stores and other third-party retailers to reach customers have faced months of uncertainty about order fulfillment and demand. The Covid-19 pandemic has shifted more buying online.

Order Fulfillment 78

Order Fulfillment Department Stores Fulfillment Consumer 78

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. They can serve as anything from staging grounds to fulfill orders from multiple retailers at a communal “curbside” to open areas where larger-scale events can take place.

Outdoor 279

Outdoor Fulfillment Events Department Stores 279

ROI Revolution

OCTOBER 1, 2020

Also in Q2, Walmart’s ecommerce sales were up 97% YoY and Target grew its same-day fulfillment services by 273%. department stores may not survive the pandemic. Will the pandemic be the end of department stores? Department stores’ decline has been masked by the survivors like Macy’s […] But that gig is over.

Department Stores 78

Department Stores eCommerce Apparel Electronics 78

Steve Dennis

JANUARY 18, 2021

Earlier this month, as part of a previously disclosed three-year store closure plan, Macy’s announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive, traffic-driving mall anchor tenant to a long-suffering, chronic under-performer.

Department Stores 167

Department Stores eCommerce Sporting Goods Supplies 167

365 Retail

JANUARY 4, 2022

Thai group Central and real estate business Signa now have a portfolio of 18 department stores, including Selfridges in London, Manchester and Birmingham, de Bijenkorf in Netherlands, Brown Thomas and Arnotts in Ireland.

Department Stores 69

Department Stores Fulfillment Operations Retail 69

365 Retail

SEPTEMBER 15, 2021

The hires will be spread across its supermarkets, department stores and fulfilment centres, including delivery drivers for its online grocery division. Bosses at the employee-owned business behind John Lewis and Waitrose said this would be 2,000 more than last year, to meet expected increased demand over the festive period.

Department Stores 64

Department Stores Fulfillment Customer Retail 64

Retail TouchPoints

JUNE 23, 2022

. “ Separation of the two enterprises will provide the best opportunity to successfully revitalize the traditional department store business while exploiting the growth opportunities at the SFA-related businesses.”. This strategy could hold water. The crux is to get to a digital-first mindset.

eCommerce 287

eCommerce Omnichannel Channel Department Stores 287

Retail TouchPoints

NOVEMBER 23, 2020

Some of the key takeaways from the Q3 results include: Big box retailers such as Walmart and Target continued showcasing their omnichannel dominance with strong results, proving that their years of investment in leading-edge fulfillment strategies have paid off; Other retailers with strong omnichannel offerings in attractive categories, like Lowe’s.

Omnichannel 213

Omnichannel Department Stores eCommerce Fulfillment 213

Pivotree Blog

OCTOBER 10, 2023

Customer demand and fulfillment needs are growing beyond the ability of monolithic systems to accommodate. Use cases include retail order fulfillment, 3PL, B2B commerce, returns management, and manufacturing. The inability of yesterday’s systems to meet tomorrow’s demands is already showing.

Supplies 52

Supplies Order Fulfillment Omnichannel Fulfillment 52

Retail TouchPoints

SEPTEMBER 21, 2020

The collaboration includes an exclusive collection of Nordstrom Made “VOTE” apparel, and the department store will donate a portion of the proceeds from the merchandise sales to the two organizations. Nordstrom stores and operations centers will remain open on Nov.

Sporting Goods 264

Sporting Goods Retail Department Stores Arts 264