365 Retail

MAY 1, 2024

If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

Smile.io

MAY 15, 2024

💡 Key takeaways: - Growing a commerce business involves increasing revenue with increased overhead investments. Scaling a commerce business is increasing revenue without a significant increase in operating costs. to retain customers. to retain customers. So, what sets the winning commerce brands apart? 

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. Let’s start by looking at the chat functionality. Let’s dive in.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. Both LiveChat and Zendesk are tools built to enhance customer service in a digital world.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In light of that, it's no wonder that entrepreneurs are frequently finding new eCommerce-related opportunities to turn their passion into a living online. However, the right eCommerce platform is imperative to succeed in this venture.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. The way the world works.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. Cancellation confirmation messages present a golden opportunity to reconnect with customers. This guide shows you how to write effective order cancellation emails that boost your ecommerce success. Manage expectations.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

ESW

SEPTEMBER 1, 2023

And why is it so important to reduce ecommerce returns in the first place? From November 2022 to January 2023, overall retail ecommerce return rates were consistently in the range of 10% to 16% each week. Why Do Customers Return Electronics? Impacted Supply Chains Managing returns doesn’t just take up time, resources and money.

Consumer Electronics 146

Consumer Electronics Electronics Consumer Live Chat 146

Ecommerce Platforms

JULY 29, 2020

We'll talk a little about those, but the primary platform we're going to look at today is Lightspeed eCommerce, which is the solution they have for online stores. Keep reading to learn more about the Lightspeed Ecommerce platform, and look towards the end of this article for details on the POS and desktop versions.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

JULY 21, 2021

Anyone who isn’t a complete newcomer to the world of ecommerce has likely heard of Shopify. After all, it's one of the internet's top contenders when it comes to complete ecommerce solutions. However, with the rise of all-in-one turnkey platforms like Shift4Shop , we may have stumbled across a viable competitor for the ecommerce giant.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

JANUARY 22, 2019

You get to customize your entire rewards program and choose from a wide variety of preset color schemes that match your website. There are also several campaigns for increasing customer loyalty points on holidays and special occasions. Klaviyo is supercharged email marketing for ecommerce. InStockAlerts.

BigCommerce 171

BigCommerce eCommerce Marketing Merchant Services 171

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Ecommerce Platforms

AUGUST 29, 2022

The best loyalty apps for Shopify are an excellent way for business leaders to improve the lifetime value of their customers. After all, returning customers are one of the most important assets an ecommerce company can have. Shopify apps can help with everything from SEO to email marketing, and customer service.

Shopify 210

Shopify Customer Merchant Services Shipping Costs 210

Omnisend

JANUARY 5, 2024

Today’s ecommerce website builders require no coding or design skills, so are perfect for beginners. And with most businesses gearing towards offering a digital-first shopping experience to their customers, websites are a crucial part of every marketing strategy. But remember, you may have limited customization and branding options.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

BigCommerce

DECEMBER 5, 2017

How is a sinking ship different from a failing ecommerce site? You can’t – so you better do everything in your power to keep the customers coming. The whole ecommerce game boils down to getting people to buy your product. And then, hopefully getting some of those customers to come back again and again. Outreach. .

Customer 381

Customer Live Chat Social Media BigCommerce 381

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. Manage expectations.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Algopix

JULY 16, 2023

What is Email Marketing Software for eCommerce In today’s digital landscape, email marketing has emerged as a vital tool for eCommerce businesses to reach and engage with their target audience. Effective email marketing is a game-changer for eCommerce businesses. Here are some key features to consider: 1.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. A strong order management system is the backbone of omnichannel retail.

Payment Services 200

Payment Services Merchant Services Omnichannel Consumer 200

BigCommerce

JULY 25, 2017

I talk to 3-5 ecommerce owners or business operators each week. What’s magical in ecommerce content? Something that speaks not only to ecommerce businesses looking to grow (though yes, primarily to them) but also to the human nature of running and scaling an idea that is now real, tangible and likely providing all of your income.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

JANUARY 24, 2023

The bottom line: It’s a given that customers will read online reviews before deciding on a product Just look at popular online marketplaces, for instance. Most products display positive, negative, and mediocre reviews posted by real-life customers. Needless to say, glowing reviews help ecommerce businesses attract customers.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Ecommerce Platforms

AUGUST 29, 2022

There’s a “Premium” plan for $49 per month, which supports unlimited referrals and customers, data reports, and dashboards. You also get automated fraud protection, and live chat customer service. Starter: $19 per month for all the Basic features plus support for 150 orders and live chat customer service.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Ecommerce Platforms

DECEMBER 18, 2020

As an ecommerce business owner, or someone who plans to start an online business in the future, ecommerce marketing is definitely going to play a role in how you bring in customers and get the word out about your product. It all starts with understanding the basics of ecommerce marketing. What is Ecommerce Marketing?

eCommerce Marketing 223

eCommerce Marketing eCommerce Social Media Marketing 223

Ecommerce Platforms

JANUARY 18, 2021

Are you an ecommerce store owner looking to switch things up? Or are you considering launching an e-store? The right store building solution is essential for securing your first few sales, keeping customers retained and happy, and enjoying a healthy bottom line. You get access to robust inventory management tools.

lightspeed 145

lightspeed POS Shopify Payment Services 145

Omnisend

DECEMBER 15, 2020

When that time comes, the customer will look to contact the company. The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Source: Live Chat.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

ESW

MAY 20, 2019

In turn, this means you will need more staff, more training and more tools to keep your customers happy. That’s why AJ Agrawal , Founder of Verma Media, says designing an exceptional customer service policy is one of the most important things a growing eCommerce brand can do. Put the Right Tools Into Place.

eCommerce 112

eCommerce Customer Customer Loyalty Live Chat 112

Omnisend

JUNE 7, 2023

Looking for the best SMSBump alternatives for your ecommerce store? Cons: SMSBump only has a native integration with Shopify and BigCommerce which is limiting for ecommerce customers using other platforms. 5 Just like SMSBump, Omnisend is a powerful SMS marketing platform that enables you to engage your customers worldwide.

Live Chat 88

Live Chat Shopify BigCommerce Social Media 88

Smile.io

MARCH 21, 2023

You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer. These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

SellBrite

MARCH 2, 2018

Each year, ecommerce continues to grow at an increasingly impressive pace. According to the Census Bureau of the Department of Commerce, total ecommerce sales in the U.S. To survive in ecommerce, you can’t do the same thing you did last year. Here are the 7 biggest ecommerce trends that you need to know about in 2018: 1.

eCommerce 107

eCommerce Social Media Shopify Mobile 107

Ecommerce Platforms

MARCH 14, 2023

With a range of built-in features already included for transaction management, payment processing, marketing, and more, BigCommerce ensures business owners have everything they need to thrive online. Dropshipping and fulfilment support ensures you don’t have to store any inventory, or manage logistics yourself.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

SellBrite

FEBRUARY 9, 2018

In ecommerce, you live and die by what your customers and prospective customers believe to be true about you. A series of consistently bad customer experiences can put your company on a downward spiral that most business owners find incredibly difficult to escape from. Understand the Power of Customer Service.

Channel 93

Channel eCommerce Customer Live Chat 93

Ecommerce Platforms

JUNE 10, 2019

Consider ShipBob, a fulfillment company that helps you streamline e-commerce shipping, from inventory storage and distribution to fast delivery and returns. With the saturation of e-commerce retailers, shipping speed and cost are often major factors for customers when making a purchasing decision. What is ShipBob?

Order Fulfillment 99

Order Fulfillment Fulfillment Shipping Costs Merchant Services 99

Omnisend

MAY 30, 2023

Reading Time: 10 minutes Omnisend vs SMSBump: which one is right for your ecommerce business? Both Omnisend and SMSBump are built for ecommerce businesses and integrate with popular ecommerce platforms , such as Shopify , Shopify plus, WooCommerce and BigCommerce. boost in orders in 2022.

Shipping Costs 88

Shipping Costs Multi-channel Live Chat Shopify 88

SellBrite

AUGUST 17, 2018

If you want to succeed in the increasingly competitive world of ecommerce, you have to work hard to build trust with your target audience. In ecommerce, trust is not something you can build once and secure forever. Building trust requires constant attention and effort. Product Videos. Brand storytelling is one way to do it.

Live Chat 92

Live Chat eCommerce Consumer Customer 92

AcquireConvert

OCTOBER 23, 2022

Shopify started life in Ottawa, Canada in 2006 intending to provide a complete ecommerce solution for aspiring store owners who didn’t want to go to the time and expense of developing a custom store from scratch. With almost four million live stores across the world (2.7 percent of all content management systems compared with 6.1

eCommerce Platforms 51

eCommerce Platforms Shopify Merchant Services eCommerce 51

Ecommerce Platforms

JUNE 16, 2023

Additionally, to make your life a little easier, Printful also integrates with leading ecommerce tools like Shopify. You also get a mobile app for managing the whole process. Offering marketing automation with omnichannel features, Omnisend helps you create a better relationship with your customers through relevant messaging.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

SellBrite

MARCH 30, 2018

In ecommerce, sustainability and growth are impossible unless you’re willing to invest resources into tools that can help you scale your business. To help you kick things off, I’m sharing a bucketful of tools that you can evaluate, test, and use to grow your ecommerce store. Customer Service / Advocacy / Loyalty.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

SellBrite

OCTOBER 16, 2019

trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. However, there’s another type of ecommerce that doesn’t receive nearly as much attention but boasts even greater sales. B2B Ecommerce: What is it?

B2B 90

B2B eCommerce B2C Merchant Services 90