Forrester eCommerce
NOVEMBER 8, 2022
How well did US financial services firms rank in terms of customers’ trust in 2022? Our new research reveals the scores and rankings of 54 US brands across auto and home insurance, banking, credit card issuers, and investment firms, analyzed as part of Forrester’s US Financial Services Trust Index, 2022.
Retail TouchPoints
JULY 6, 2023
All customers have to do is donate their old jeans instead of throwing them away and, in return, the retailer will offer the customer a discount on a new pair. Tausif Khiani leads Capgemini ’s Hospitality Industry Portfolio.
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Retail TouchPoints
FEBRUARY 26, 2024
A Pew Research study reveals a concerning trend: 67% of consumers have little understanding of what companies do with their data, a sentiment echoed by an IAPP study which found that only 29% feel informed about how their data is protected. That trend must change, and it’s up to companies to change it. The tide is turning.
Retail TouchPoints
NOVEMBER 18, 2021
To boost usage, Hemal Negarsheth, Associate Partner, Financial Services, Kearney, noted that retailers should employ varied techniques to pick up on data signals that indicate a shopper would benefit from budgeting flexibility, a key consumer motivator for using BNPL. Make loyalty programs experiential and community-oriented.
Retail TouchPoints
AUGUST 30, 2023
Granted, executive respondents to this survey spanned retail, supermarket, consumer goods, airlines, entertainment and media and even financial services, so these results reflect a broader view of how business leaders are thinking about loyalty. But what’s happening in retail specifically?
Ecommerce Platforms
MARCH 14, 2023
Other service industries are available through conversations with EverCommerce. For instance, if you reach out to the team, you can also get help building an app-focused solution for automotive repair, pet care, non-profit, education, financial services, and professional guidance.
BigCommerce
FEBRUARY 1, 2018
Try out a financial service like Mint to track what you’re spending. Staying on top of industry information, government regulations, ecommerce best practices and marketing trends is key to your success. It’s a super valuable resource for me when looking for the latest ecommerce tips, trends and benchmarks.
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