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ShipBob Review: The Ultimate Order Fulfillment Solution?

Ecommerce Platforms

With the saturation of e-commerce retailers, shipping speed and cost are often major factors for customers when making a purchasing decision. Therefore offering fast, affordable shipping can influence buyers, drive sales and boost customer loyalty. Sales of orders by USPS zone. Customer support. What is ShipBob?

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Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. It’s important to make sure that this process is seamless and efficient to avoid customer frustration.

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How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

This follow-up strategy is important for brands investing in livestream shopping or social commerce because they should be connecting with those customers now that visited them for the first time pre-holiday. This is especially helpful to mitigate excess inventory and stockpiles of items customers aren’t purchasing.

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[Guest Blog] Order Fulfillment in 2019: Meet Customer Expectations and Increase Conversions

ChannelAdvisor

When done right, offering a same-day option can both influence shoppers’ decision to buy and improve customer loyalty. This can help ensure you’re meeting customer expectations while using your time as efficiently as possible — especially when it comes to logistics. Conclusion.

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How Technology Fuels Customer Experience and Brand Value

Retail TouchPoints

Allowing consumers to customize their orders creates apersonalized retail customer experience and ultimately delights customers as they get to design products that suit their needs. Customization also helps retailers build an emotional connection with their customers through co-creation, and improves customer loyalty.

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How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Retail TouchPoints

For instance, if it takes time for an order fulfillment notification to reach the database used by customer service agents, they may authorize a replacement without realizing the initial order has already reached its destination. The trick is finding the right way to get that information in the first place.

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Think Big, Act Small — Manageable Changes to Bolster Your Marketing Now

Retail TouchPoints

This is a direct and relatively simple means to take consumers to experiential landing pages where retailers and brands can share information about products, including new launches, recipes, instructions, promotions and more. 2) Think Big: Improve customer satisfaction. 5) Thing Big: Improve order fulfillment.