GetElastic

MAY 18, 2022

Post-pandemic, brands have a surmounting pressure to re-evaluate their channel and sales strategies as direct-to-consumer (D2C) channel adoption increases, and the need for a nurturing customer experience is in demand. packaging, managing shipping and returns, customer support). Learn More.

Multi-channel 78

Multi-channel Subscription Automotive Customer Loyalty 78

Retail TouchPoints

JULY 14, 2023

How to Inspire Customer Loyalty with an Assist from AI Brands can now replicate a positive in-store experience online, but the right AI products can equip them to level up when it comes to personalization. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions.

eCommerce 218

eCommerce Order Fulfillment Fulfillment Multi-channel 218

Retail TouchPoints

JULY 8, 2022

To this end, retailers are increasingly turning to white-labeled multi-lender BNPL solutions, which maximize consumer acceptance rates and optimize terms by redirecting the customer application from prime lender to secondary lender. Modern customers want more optionality when it comes to finalizing the checkout process.

Merchant Services 257

Merchant Services Payment Services Payments Point of Sale 257

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. In the past year, the industry has seen multiple multi-million-dollar lawsuits filed and settled against well-established brands such as Dunkin’ and H&M.

Gifts 253

Gifts Payment Services Payments Multi-channel 253

Algopix

DECEMBER 2, 2020

Artificial intelligence thankfully goes beyond eCommerce catalog management and helps businesses provide a seamless experience across the board, whether it’s online or in-store. Retailers must aim to make switching among these sales channels easy. The End Goals of AI-Based Product Catalog Management. Targeted Advertisements.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Smile.io

FEBRUARY 12, 2024

Email marketing surpasses all other marketing channels in driving purchases. Let’s explore five steps for using email to nurture interest and win customer loyalty.  Loyalty & Reward Program Insights from Smile.io   List-building tools  Use a multi-pronged approach to feed your list growth engine.

eCommerce 77

eCommerce Marketing Customer Loyalty Multi-channel 77

Ecommerce Platforms

OCTOBER 4, 2022

You can choose which products to highlight during your live stream, manage your order keywords, and create polls. Here you can determine how many winners you wish to award and the correct answer customers should write in the chat. Then Shopline picks a winner and displays instructions on how customers should get in touch!

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. Emeline Berlind, VP and General Manager of Loyalty for Sephora, revealed how the retailer’s approach to loyalty provides it with both strategic and tactical benefits.

Consumer 226

Consumer Gifts Events Customer Experience 226

retailnext

FEBRUARY 19, 2020

Let’s take a more in-depth look at a few of the current aspects of retail management and solutions that can shape its future. Catering to ever-changing customer demands. Hence, leading brands are engaging with shoppers and customers across several different channels, such as SMS, email and social media platforms.

Management 59

Management Retail Shipping Costs Multi-channel 59

GetElastic

NOVEMBER 23, 2022

As a business grows, the system can easily support multi-channel, multi geography and multi-brand. Today, the sales process happens across multiple channels, and companies that sell across the web, mobile devices, and different social media platforms, need a scalable and flexible commerce solution. How to start?

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

MagentoBrain

MAY 25, 2023

This can free up your customer support team to focus on more complex issues. Improve customer satisfaction: ProProfs Chatbot can help you improve customer satisfaction by providing 24/7 support. This can help you build customer loyalty and boost your sales. It is built with Node.js Image via Acquire.io Acquire.io

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 142

Consumer Payment Services Fulfillment Multi-channel 142

RTP blog

MAY 10, 2019

Real-time data is one of the most significant assets in a company’s supply chain management toolkit. This segmentation results in lengthy manual data management processes getting relied upon to provide an understanding of what is taking place throughout the supply chain.

Supplies 150

Supplies Retail Multi-channel Customer Loyalty 150

RTP blog

AUGUST 23, 2019

While it might be tempting to look at online and offline shopping trends individually, doing so limits the ability to see synergies across the different channels. Implement accurate/real-time inventory management. Communicate with customers to keep them updated and provide clear instructions on where to pick-up their merchandise.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

365 Retail

NOVEMBER 13, 2023

Yet potentially it can be a very rewarding period for sales if forecast and managed correctly. Affecting all sectors, this phenomenon challenges retailers worldwide, driving them to stay on top of trends, customer preferences, and shifting moods. Optimising Inventory Levels Careful inventory management is vital during peak seasons.

Retail 52

Retail Shipping Costs Multi-channel Supplies 52

OrderDynamics

SEPTEMBER 21, 2017

By now, all retailers know that Multi-Vendor Unified Commerce systems are a necessity in modern retail. Customers expect to shop across channels without a hassle. But, great retailers know that services go a long way to making it a memorable experience that customers want to repeat. Shopping seamlessly.

Payment Services 57

Payment Services Multi-channel Payments Channel 57

Ecommerce Platforms

JULY 21, 2021

From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Shopify offers a fantastic range of sales and store management features. Shopify works alongside an impressive range of sales channels, including social media and Amazon.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Kibo

SEPTEMBER 30, 2022

The habits of B2B customers are changing, with more and more B2B customer journeys happening online. Research for Gartner has found that the proliferation of online channels means B2B customers are now spending only 17 percent of their time meeting suppliers when considering a purchase. How Kibo eCommerce can help.

B2B 71

B2B B2C Multi-channel eCommerce 71

GetElastic

OCTOBER 21, 2022

Roggio worked in the eCommerce industry for years, eventually becoming the Director of eCommerce for a regional retail chain and marketing publications manager at Micron Technology, a publicly-traded computer-chip manufacturer. His Youtube channel also provides consistent content on all topics relating to eCommerce.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

GetElastic

SEPTEMBER 26, 2019

John Bruno , VP, Product Management, Elastic Path (former Forrester Analyst) Bruno has been shaping the future of B2B digital commerce for some time now. With more than a decade at HID Global, she has held roles in sales management, channel marketing, product marketing/management, international sales and marketing communications.

B2B 163

B2B eCommerce Multi-channel White Paper 163

Ecommerce Platforms

JANUARY 12, 2023

The best POS system for grocery store selling will allow you to manage transactions and track inventory more effectively in a brick-and-mortar store. Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

The best POS system for grocery store selling will allow you to manage transactions and track inventory more effectively in a brick-and-mortar store. Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing.

POS 104

POS Payment Services lightspeed Shopify 104

Smile.io

MAY 4, 2022

Reebok Post Purchase Email Email is an effective channel for earning repeat business. By offering a generous discount after a purchase, this entices the customer to return again to redeem their code. Reward customer loyalty A customer may only return to your online store so many times before they explore other options.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

Ecommerce Platforms

APRIL 3, 2020

This means finding a B2B platform that delivers a reliable, (secure) checkout, alongside things like shipping rates for your online store, and inventory management. This will mean that you need to give your b2b customers an easy way to reorder their services and products on a regular basis. Sell on multiple channels?

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

Ecommerce Platforms

JANUARY 24, 2023

When you do this, Yotpo won't include this product in any of its review collection channels. You can launch and manage Google Shopping ads using Yotpo so that you can feature reviews and star ratings that users have left on your store. You can create customized loyalty and referral programs.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Ecommerce Platforms

FEBRUARY 2, 2023

For instance, multi-currency support is only available once you set up Shopify Market and Shopify Payments, and it still limits you to only 17 countries. Medusa has an out-of-the-box eCommerce engine with features to manage carts, products, orders, customers, payments, shipping, and more.

Shopify 104

Shopify Shipping Costs Merchant Services Payment Services 104

Algopix

JULY 24, 2023

In the fast-paced world of eCommerce, managing orders efficiently is crucial to the success of any online business. This is where Order Management Systems (OMS) come into play. What are Order Management Systems? It improves efficiency, reduces errors, enhances customer satisfaction, and allows businesses to scale seamlessly.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Kibo

MAY 19, 2014

But in the new omnichannel commerce landscape, customer service is, itself, fundamentally changing. With the recent shift towards the multi-touch shopping experience, which blurs the lines between online and offline sales channels, providing exceptional customer service across all channels has become increasingly complex.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Ecommerce Platforms

MARCH 7, 2022

Launched in 2013, this platform is aimed specifically at UK entrepreneurs wanting to launch, manage, and scale their online stores. You can then manage all blog content via ShopWired’s in-built CMS. All online stores come with 256-bit encryption to protect your business’s data and customer information. Order Management.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

Teamwork Retail

JULY 8, 2020

But, creating a complete unified commerce experience is more than just flicking a switch and being able to fulfill orders across any channel. Will this be a primary purchasing channel for customers? How will customers use this platform? Where are the customers? Payment Channels. How do the customers pay?

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. Customer Support and Training Responsive customer support and comprehensive training resources are crucial for businesses to make the most of their email marketing software.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

SellBrite

MARCH 30, 2018

Customer Service / Advocacy / Loyalty. Business / Product Management. Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. Business / Product Management Tools. Miscellaneous.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. This is extremely powerful as it allows you to control and manage different segments of an online business from one location. Flexible Multi-Store.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Kissmetrics

AUGUST 6, 2021

This way, you can ensure each touchpoint is meaningful, resulting in a positive CX and, ultimately, higher customer retention rates. Design an Effective Customer Loyalty Program. Part of your customer journey must include creating a customer loyalty program. Define the rules of your loyalty program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Omnisend

JUNE 15, 2021

Ultimately, the goal is to keep the lifecycle cyclical and forever turning, always engaging with customers. Doing so creates a lifelong customer that engages with and purchases from you over and over again. After all, a staggering 79% of merchants state that they rely on returning customers.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Another On the Go option is delivery management.

POS 118

POS Payment Services Payments Point of Sale 118