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Three Lessons Grocers can Learn from Specialty Retailers

Retail TouchPoints

Here are three lessons for grocers seeking to improve their in-store experiences: #1: Invest in People-First Experiences Many grocery stores built partnerships with digital food delivery companies to ensure their customers could get what they needed safely and time-efficiently.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. But for now, you’re seeing ‘capacity control’ playing a role, and even these businesses are suggesting appointments to manage busy times.”.

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How To Ship Alcohol: Some Tips For Shipping Alcoholic Beverages Across All The 50 States

Korona

Outside of direct-to-consumer sales, the top three channels for online wine sales are “specialty retail,” “online grocers,” and “merchant websites.” Specialty retail companies (like Total Wine or Wine.com) have increased their online sales by over 85%. Liquor Store POS.

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What Is Inventory in Retail – Everything You Need To Know As a Retail or SMB Owner

Korona

The lifeblood of a successful retail business is mainly dependent on the retailer’s ability to provide consumers with quality products in sufficient quantity from the right place at the right time. Effective inventory management helps you meet your customers’ demands and generate sales. It’s not easy.

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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. The Road Ahead for Retail.

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12 Critical Retail Industry Performance Metrics (2020)

Retalon

The inventory sitting in stores and warehouses is the single biggest investment that a retailer makes. Throughout the history of retail, success and failure has come down to how well a company manages — and profits from — its inventory investment. in-stocks on the retailer’s most important and profitable items in their business.

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