Customer Loyalty Omnichannel Order Fulfillment Retail 
Retail TouchPoints
MARCH 26, 2021
The fundamental shift in retail toward blended digital commerce has created several hurdles for retailers still clinging to traditional blueprints. Here are a few examples of how technology enhances customer experience and strengthens brand value. Distributed Order Management Technology for a Unified Customer Experience.
Retalon
DECEMBER 8, 2021
Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
JULY 14, 2023
In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. The possibilities appear to be endless. The possibilities appear to be endless.
Retail TouchPoints
MARCH 10, 2021
Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Retailers that were positioned to handle massive last-mile volumes generated by a digital-first holiday posted strong results, with Amazon once again leading the way. Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.
ChannelAdvisor
APRIL 7, 2019
Developing an omnichannel supply chain strategy is essential to remaining competitive. This means enabling both order fulfillment and returns through various locations and methods, such as in your own or affiliate brick-and-mortar retail stores, as well as through digital stores. Improve order speed and accuracy.
Retail TouchPoints
JULY 26, 2022
With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the face of these challenging factors, the stars are aligning to deliver another “unprecedented” holiday season for the retail industry. Loyalty Shifts to Value.
lateshipment
NOVEMBER 26, 2023
With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The Power of Post-Purchase CX Post-purchase issues tend to drive customers away.
Expert insights. Personalized for you.
303 
Let's personalize your content