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The Complete Guide to Client Onboarding and Retention

Kissmetrics

Customer retention isn’t just another vanity metric. The longer a customer stays with your business, the more revenue they generate. In financial services, a 5 percent increase in retention results in a 25 percent increase in profits. How Establishing an Involvement Level Impacts Customer Retention.

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Evercommerce Review 2023: All the Pros and Cons You Need to Know

Ecommerce Platforms

Other service industries are available through conversations with EverCommerce. For instance, if you reach out to the team, you can also get help building an app-focused solution for automotive repair, pet care, non-profit, education, financial services, and professional guidance.

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59 Productivity Hacks for Online Small Business Owners

BigCommerce

Try out a financial service like Mint to track what you’re spending. Understanding how to use those key metrics to grow a SaaS company is extremely beneficial for an online store as they have to deal with the same challenges (customers acquisitions, customer retention, monthly recurring revenue, etc).

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What is co-browsing?

ViiBE Blog - Retail

Co-browsing allows the representative to follow along with the customer as they navigate the website. It is gaining popularity in a wide variety of industries, from retail to financial services. Some co-browsing platforms go a step further and allow customers to black out part of their screens with personal information.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

New COVID-19 data + stats. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). Total paid search revenue from mobile increased 93% year-over-year for ROI clients (ROI client data). March 2 update. to reach $9.92 trillion ( DC360 ).

eCommerce 195
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. An in-depth analysis of 4 years of data and nearly $400M in ad spend from industries ranging from electronics to CPG. More new COVID-19 trends + data.

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats.

eCommerce 148