365 Retail

MAY 19, 2021

We see you have experienced 124% rise in revenues recently, is that a reflection of the retail industry’s desire to improve its online search and discovery tools? I think it’s more to do with an industry-wide realignment of brand identity which now values customer retention at least as highly as customer acquisition.

Online Retail 52

Online Retail Customer Retention Consumer Improvements 52

Korona

FEBRUARY 19, 2021

Apart from keeping the data secure, a CRM comes in handy in numerous other ways – businesses are able to store all data in one place, gain useful customer insight to identify new opportunities, improve customer retention, enhance customer satisfaction, and much more.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

Apart from keeping the data secure, a CRM comes in handy in numerous other ways – businesses are able to store all data in one place, gain useful customer insight to identify new opportunities, improve customer retention, enhance customer satisfaction, and much more.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

Korona

FEBRUARY 19, 2021

Apart from keeping the data secure, a CRM comes in handy in numerous other ways – businesses are able to store all data in one place, gain useful customer insight to identify new opportunities, improve customer retention, enhance customer satisfaction, and much more.

Customer Data 52

Customer Data Small Business Retail Payment Services Customer 52

eCommerceFuel

SEPTEMBER 6, 2023

“Customer segmentation analysis helped me understand our business better, improve all our KPIs and communicate better with our customers.” — ECF Member Why Customer Segmentation Matters Personalization: Tailor your messaging to fit individual needs and preferences. Should Buyer Personas Precede Customer Segmentation?

Customer 26

Customer Social Media Marketing Recommendation 26

ESW

MARCH 26, 2019

Mottl summarizes the importance of all those benefits: “Providing convenient, fast, easy and wanted ways to buy and get product is a win for the consumer and the brand/retailer and builds on customer loyalty.”. One more benefit worth mentioning here: Ship-to-store creates fulfillment efficiencies that can improve last-mile delivery.

Shipping Costs 60

Shipping Costs Shipping eCommerce Retail 60

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. If you’re using WordPress, download the Yoast SEO plugin , it'll tell you exactly what you need to do to improve your SEO- it's a lifesaver! What are your customers struggling with?

White Paper 139

White Paper eCommerce Marketing Social Media 139

Ecommerce Platforms

NOVEMBER 11, 2019

So let's get started… What’s the point of having a customer loyalty program? . Optimizing the users' experience might prove to be a labor-intensive exercise especially for a beginner in the retail business. You just can't keep customers stepping back to your store if you don't put smiles on their faces, repeatedly.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

ROI Revolution

JANUARY 5, 2022

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the new pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. 65% express the need for more frequent communication with customers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78