How Retail Returns Influence Customer Retention
Retail TouchPoints
MAY 2, 2023
It’s meant to be quite simple for a shopper, but as an ecommerce retailer, you know it’s not that easy — especially if the customer changes their mind and wants to return said magical shipment back to your shop. Is it possible for you to retain happy customers while not losing a fortune? The short answer is, yes. But How Does it Work?
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