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What It Takes To Provide Epic Social Media Customer Care

RTP blog

By Andrew Kokes, HGS In a time when Millennials and Gen Z turn to social media more than ever , these digitally native consumers expect brands to provide a quick and seamless online experience. Social media platforms are constantly evolving, and brands have to evolve along with them in order to stay relevant to today’s consumer.

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The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk

lateshipment

Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to help you orchestrate customer support flows of the highest quality to ensure standout customer experiences that inspire fierce loyalty. Now, here’s the deal. Not to worry.

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Etsy vs Ebay: Which Is Right for Your Business?

Ecommerce Platforms

With over 95 million active buyers , Etsy makes it easy to find your ideal audience, if you’re selling unique, creative items, such as handmade, custom products, or vintage finds. It’s also a great platform for connecting with loyal, long-term customers, as around 40% of the sales on Etsy come from repeat buyers.

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How to Use LinkedIn Insights in an Actionable Way

Kissmetrics

The data provides you with information regarding their location, skills, occupation, and data about other people they like and follow on social media. Unfortunately, there’s no handbook on producing highly targeted content ( or is there? ). This tag works exactly like any other social media platform.

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How to Make Evergreen PPC Ads

Kissmetrics

Despite this limitation, it does a good job at promoting your business to first-time customers who have never encountered your business before. You can also add relevant keywords so your ad has more chances of popping up when customers browse using your targeted keywords. Don’t rely on punctuation to entice customers.

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8 Ways E-Commerce Teams Can Improve Brand Image

ChannelAdvisor

You need a solid brand to stand out from your competitors and capture your customers’ attention. Brand image is about delivering a consistently positive brand experience end-to-end — from social media to packaging, from your website to customer support. Price is a large part of how customers see your brand.

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Franchise Marketing Strategies: 8 Franchise Marketing Best Practices

Korona

Lead generation, customer outreach, social media, content, and so much more go into creating a coherent marketing strategy. Plus, franchisors have to sell both their products and services to the customer and their franchisees. Social Media. Local social media. Keep It Local. Best Practices.