Conversational Commerce: What It Is and How to Use It (+4 Examples)
Omnisend
APRIL 22, 2021
Conversational commerce as part of an omnichannel marketing strategy: An omnichannel approach is far superior since it takes all channels into account when the marketing strategy is created, helping to create a smooth experience for your customers across all channels. Chatbots are like live chat, except it’s entirely automated.
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