Saks.com Spin-Out: Genius Move or Opportunistic Folly?
Steve Dennis
FEBRUARY 1, 2021
Indeed, the customer is the channel and retailers with a more harmonized and remarkable retail experience generally outperform those that have failed to break down silos. The Bay has long suffered from the woes of unremarkable department stores. The lines are blurring. Digital drives brick and mortar and vice versa.
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