Retail TouchPoints

APRIL 4, 2022

The department store retailer has updated its branding in stores and online in addition to offering an anniversary discount of 30% storewide and, for reward members, an additional $10 in bonus rewards for every $50 spent through April 12. JCPenney also is launching a cross-country “Shopping is Back!”

Travel 312

Travel Department Stores Omnichannel Games 312

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Relieving Pressure On Stores.

Fulfillment 306

Fulfillment Department Stores Shipping Costs eCommerce 306

Retail TouchPoints

AUGUST 30, 2021

Target’s Store-Based Fulfillment Model Drives Convenience. The secret to Target’s success is the retailer’s expertise at utilizing its stores for fulfillment, whether as a staging ground for last mile delivery or an efficient curbside pickup hub. Foot Locker managed solid 6.9%

Consumer 328

Consumer Toys Department Stores Fulfillment 328

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Macy’s has managed its liquidity with a benefit from working capital, while navigating the challenging environment with inventories declining 27% and cash of approximately $1.7

Department Stores 211

Department Stores Apparel Jewelry Omnichannel 211

Kibo

OCTOBER 8, 2021

Retailers have come a long way in improving the customer experience for shoppers, focusing on personalization, omnichannel shopping experiences, and better overall customer relationship management. However, there is one area where many retailers still fall short—order management. The importance of omnichannel fulfillment.

eCommerce 62

eCommerce Fulfillment Omnichannel Department Stores 62

Retail TouchPoints

JANUARY 20, 2022

In mid-2021 rumors also surfaced of plans for large-footprint department stores , although Amazon hasn’t formally announced anything along these lines. Amazon Style could be a first foray in the department store realm where the company could expand to other untouched categories at brick-and-mortar, such as homewares.

Clothing 262

Clothing Payment Services Apparel Department Stores 262

Retail TouchPoints

DECEMBER 16, 2020

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. How does the move into the malls fit into the overall retail expansion strategy of Amazon?

Fulfillment 274

Fulfillment Department Stores Mobile Recommendation 274

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. This is the second such separation made by HBC in recent months.

Specialty Retailers 190

Specialty Retailers Other Apparel Department Stores 190

Retail TouchPoints

MAY 27, 2021

It’s true that some of this marketplace momentum can be attributed to retailers looking to take a bite out of Amazon’s pie by launching their own “Everything Stores” (Walmart and Target in particular come to mind). Private labels offer the advantage of higher margins but come with the logistical burden of manufacturing and fulfillment.

Retail 274

Retail Fulfillment eCommerce Department Stores 274

Retail TouchPoints

FEBRUARY 28, 2022

Department stores get their name from the fact that they contained specialized stores-within-stores where experts in particular products — jewelry, clothing and cosmetics — would interact with customers to ensure that they got the correct products. Live agents also personalize without effort.

Department Stores 264

Department Stores Jewelry Fulfillment Arts 264

Retail TouchPoints

APRIL 12, 2022

You’ll have new delivery expectations: 30-minute drone delivery will likely be available in most major cities by 2032, although curbside and the role of the physical store will, surprisingly, still be important. Physical stores will still exist for shopping, but with virtual, personalized storefronts.

Home Furnishings 358

Home Furnishings Shipping Costs Apparel Clothing 358

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. They can serve as anything from staging grounds to fulfill orders from multiple retailers at a communal “curbside” to open areas where larger-scale events can take place.

Outdoor 300

Outdoor Fulfillment Events Department Stores 300

Pivotree Blog

OCTOBER 10, 2023

But meeting the complex demands of the modern supply chain isn’t easy, especially if you’re running a monolithic order management system. Customer demand and fulfillment needs are growing beyond the ability of monolithic systems to accommodate. The inability of yesterday’s systems to meet tomorrow’s demands is already showing.

Supplies 52

Supplies Order Fulfillment Omnichannel Fulfillment 52

Retail TouchPoints

JUNE 23, 2022

Murali Gokki, a Managing Director in the retail practice at AlixPartners — the consulting firm that has become retailers’ go-to as they consider ecommerce spinoffs — has a more nuanced take: “The broader pressure is about transforming [these businesses] to a digital-first mindset,” he said in an interview with Retail TouchPoints.

eCommerce 289

eCommerce Omnichannel Channel Department Stores 289

Pivotree Blog

OCTOBER 10, 2023

While inventory and fulfillment continue to drive customer experiences and repeat business, supply chains have become more complex and less reliable.The sudden shift in demand for retailers was epic, and as a result, new industry leaders emerged. Today, supply chains continue to be the weak link in the retail and fulfillment chain.

Supplies 52

Supplies Fulfillment Omnichannel Department Stores 52

ESW

JUNE 27, 2023

beating out DTC, value chains, fast fashion, department stores and more. Third-Party Management Is Critical to Resale Success Resale is a key driver of revenue and long-term growth for consumer brands, with more than 80% of resale retailers expecting positive ROI from their investment.

Apparel 78

Apparel Payment Services Clothing Fashion 78

Retail TouchPoints

SEPTEMBER 21, 2020

The collaboration includes an exclusive collection of Nordstrom Made “VOTE” apparel, and the department store will donate a portion of the proceeds from the merchandise sales to the two organizations. Nordstrom stores and operations centers will remain open on Nov.

Sporting Goods 264

Sporting Goods Retail Department Stores Arts 264

Retail TouchPoints

SEPTEMBER 3, 2020

However, apparel and department stores are elevated. Department stores are normally at 11% , but they are currently near 14%. Mantis added that retailers should test scenarios with different customer cohorts to discover more effective ways to manage returns. “If Normally, apparel returns are roughly 7.5%

Shipping Costs 334

Shipping Costs eCommerce Merchant Services Retail 334

Retail TouchPoints

JANUARY 25, 2021

year-over-year for the November/December period, reflecting comparable store sales growth of 4.2% This success could be attributed to the convenience of Target’s same-day fulfillment options, led by curbside pickup (up 500% ) and same-day delivery through Shipt (up 300% ). I don’t think stores are unimportant.

Omnichannel 232

Omnichannel Shipping Costs Department Stores Fulfillment 232

Steve Dennis

FEBRUARY 1, 2021

The Bay has long suffered from the woes of unremarkable department stores. If Saks.com and Saks’ physical operations are not worth more together than apart that is either a failure of how they are being run by management or a misguided Wall Street aberration.

Multi-channel 174

Multi-channel eCommerce Books Department Stores 174

Retail TouchPoints

OCTOBER 6, 2022

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. YOY growth this holiday season, whereas department stores will only see a 0.3%

Shipping Costs 286

Shipping Costs Payment Services Merchant Services Payments 286

RetailMinded

JULY 28, 2020

The circumstances brought about by the coronavirus pandemic are forcing retailers to rethink and redefine how to manage their businesses. . The pandemic has severely limited consumer mobility, forcing big-name clothing retailers and department store chains to file for bankruptcy. Manage Inventory.

Supplies 114

Supplies Improvements Retail Shipping Costs 114

RetailMinded

DECEMBER 26, 2023

In the 17 th , 18 th , and 19 th centuries, shops with decorative interiors and galleries became the norm; department stores popped up in the more urban centers. E-commerce emerged in the late 20 th century and physical store visits declined with online platforms offering convenience and a wider selection of products.

eCommerce 64

eCommerce Retail Department Stores Technology 64

Pivotree Blog

JUNE 8, 2022

based luxury department store Nordstrom , online sales dipped a whopping 11 per cent when its website response time slowed by just half a second. A leading solution in our portfolio of Managed Support Services, Pivotree Reliability allows you to monitor your eCommerce environments and proactively minimize the impact of issues.

eCommerce 52

eCommerce Department Stores B2C Supplies 52

ChannelAdvisor

APRIL 11, 2022

We recently hosted two webinars detailing six emerging marketplaces in North America and Europe that offer simple setup, manageable partner requirements and immense potential. The Bay is the largest and oldest department store in Canada with a purpose of helping Canadians live their best style of life. Missed the webinars?

Beauty and Health 95

Beauty and Health eCommerce Electronics Jewelry 95

ChannelAdvisor

APRIL 11, 2022

We recently hosted two webinars detailing six emerging marketplaces in North America and Europe that offer simple setup, manageable partner requirements and immense potential. The Bay is the largest and oldest department store in Canada with a purpose of helping Canadians live their best style of life. Missed the webinars?

Beauty and Health 94

Beauty and Health eCommerce Electronics Jewelry 94

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 52

Jewelry eCommerce Platforms Point of Sale Gifts 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 52

Jewelry eCommerce Platforms Gifts Point of Sale 52

Dynamic Action

AUGUST 18, 2023

They might try on a dress in a store, but purchase it online. They might browse online, but run to the nearest department store to pick up a few things they saw to avoid shipping costs. Lastly, knowing which products drive “buy online pick-up in-store” (BOPIS) allows retailers to optimize the fulfillment process.

Omnichannel 62

Omnichannel Shipping Costs Channel Merchant Services 62

Retail TouchPoints

JANUARY 28, 2021

. “With Paolo’s leadership, we will ensure Neiman Marcus further enhances the value we provide to brand partners through maximizing their access to our luxury customers, providing additional customer and assortment insights, and aligning on the renovation plans for six of our stores within the next 18 months.”

Supplies 147

Supplies Customer Experience Technology Omnichannel 147

Ecommerce Platforms

MARCH 18, 2023

For instance, an ecommerce store owner can choose to manufacture products themselves, or they can work with dropshipping or print-on-demand manufacturers to handle production and fulfilment on their behalf. Inflexibility : While ecommerce stores can be managed and operated from anywhere, retail stores are limited to one location.

eCommerce 104

eCommerce Shipping Costs Payment Services Small Business Retail 104

365 Retail

SEPTEMBER 15, 2021

The premium ecommerce marketplace is strengthening its senior management tier with six newly created director-level positions, appointing accomplished retail names who will help the business realise its ambition to become the largest non-full price marketplace for fashion and beauty worldwide. “My

Fashion 62

Fashion Multichannel Department Stores eCommerce 62

Etail Solutions

MAY 18, 2021

Even if an in house operation was able to support a small Direct To Consumer operation in a corner of the warehouse, expanding this to a large scale and maintaining the much different requirements for successful ongoing Ecommerce fulfillment operations are not the same thing. Warehouse Automation & Robotics.

Fulfillment 69

Fulfillment Operations eCommerce Supplies 69

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2020

While Department stores are the ones to get the highest traffic during Valentine’s Day (36%), followed by discount stores and online shopping (32%), specialty stores are expected to grab 19% of shoppers, whereas local small stores stand at 15% followed by clothing stores and jewelry shops tied at par with 11% of intentions.

Jewelry 40

Jewelry eCommerce Platforms Gifts Point of Sale 40

365 Retail

AUGUST 12, 2021

As a result of the shift away from store sales, John Lewis has announced a series of closures and management shake-ups, affecting around 3,700 jobs across its stores and Waitrose supermarkets. We will use the Fenny Lock site to fulfil customer orders for fashion, small home furnishing items and technology products.”.

Home Furnishings 70

Home Furnishings Fulfillment Fashion Operations 70

ESW

JULY 13, 2020

New Roles for White Collars and Blue Retail jobs are no longer limited to the store. As consumers spend more time online and less in shopping malls, dozens of new roles need to be fulfilled. Since 2007, the eCommerce sector, including fulfillment centers, has created 355,000 new jobs,” he writes. Others aren’t so sure.

eCommerce 78

eCommerce Retail Fulfillment Sporting Goods 78

SellBrite

JULY 12, 2019

Just like the department stores of yesteryear and the convenience they offered, shoppers love online marketplaces — so much so, they spent $1.86 When it comes to features, the two that sellers enjoy the most are Fulfillment by Amazon (FBA) and the built-in affiliate program. In fact, about 1.92 trillion globally in 2018 !

Shipping Costs 101

Shipping Costs eCommerce Payment Services Subscription 101