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Cole Haan Deploys Platform Supporting Unified Commerce

Retail TouchPoints

Aptos ONE gives Cole Haan enterprise-grade point of sale capabilities that are delivered mobile first and cloud native, with highly resilient offline capabilities that give you the confidence of omnichannel transacting anytime and anywhere.” Cole Haan operates 90+ retail stores in the U.S.

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5 Trends from NRF 2023 That Retailers Can’t Ignore

Retail TouchPoints

POS Modernization and the Sales Associate Experience: One of the interesting themes at NRF was how retailers are shifting their spend to enable digital mobile apps for sales associates. Leading retailers are seeing a double-digit ROI on every dollar spent on sales associates, outperforming consumer-facing mobile apps.

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Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pandemic. Thankfully, as the world has become increasingly mobile and tech-driven, a new way to determine fraud risk has emerged.

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Mi9 Ranked 2nd in Customer Satisfaction and Quality of Support on the 2023 RIS Software LeaderBoard

Mi9

RIS Software LeaderBoard Mi9 Retail Rankings: #2 – Customer Satisfaction for Department Store/Mass Merchant Vendors. #2 2 – Vendor Leader for Department Store / Mass Merchant . #5 Health crisis: what impact on supply management in points of sale? 5 – Apparel Vendor Leaders. #7

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Retail Yesterday, Today, & Tomorrow

Teamwork Retail

To service this higher level of commerce in burgeoning urban centers, the department store was born. The department store was the first iteration of what we now consider modern retail shopping. In response, retailers consolidated systems and integrated point-of-sale, inventory, and customer relationship functions.

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The Missing Piece In The Retail Technology Stack: Human Beings

RTP blog

Among the many presentations by Salesforce execs and retailers, there was a refreshing emphasis on how various technologies would be used by real-world store associates to enhance the experience of real-world shoppers.

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Retail Yesterday, Today, & Tomorrow

Teamwork Retail

To service this higher level of commerce in burgeoning urban centers, the department store was born. The department store was the first iteration of what we now consider modern retail shopping. In response, retailers consolidated systems and integrated point-of-sale, inventory, and customer relationship functions.