Conversational Commerce: Why You Should Consider a Native Ecommerce Chatbot
GetElastic
MAY 14, 2020
With 67% of consumers open to shopping through a chatbot, these interactive shopping tools provide a novel way to explore online catalogs, engage with content and get personalized recommendations in a conversational context. Messenger chatbots offer an alternative to the traditional “search-and-browse” ecommerce experience.
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