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6 Lessons from Parachute’s Growth as an Omnichannel Lifestyle Brand

Retail TouchPoints

Sheriff believes that developing a brand story is the foundational exercise that all teams should go through. Getting together and synched, putting everything in writing, and making sure you’re monitoring year over year is an incredibly valuable exercise. Parachute’s product categories are a natural fit for omnichannel behaviors.

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How AllSaints’ New App is Engaging its Most Loyal Customers to the Tune of 5X Higher  Conversion

Retail TouchPoints

They offer the chance to deliver a better mobile experience, more deeply engage with customers and a touch point through which to gather additional intel on consumers’ behavior and preferences. Most impressive, though, is that app conversion rates are 5X higher than among the brand’s mobile web users. “

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5 Tips For Building a Successful Loyalty Program

Omnisend

Develop an omnichannel loyalty program. Although omnichannel marketing and customer support initiatives are not new, most companies struggle to integrate these omnichannel tactics into their loyalty programs. Create an omnichannel experience without increasing your workload. Let’s get started! Add VIP tiers.

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5 Tips For Building a Successful Loyalty Program

Omnisend

Develop an omnichannel loyalty program. Although omnichannel marketing and customer support initiatives are not new, most companies struggle to integrate these omnichannel tactics into their loyalty programs. Create an omnichannel experience without increasing your workload. Let’s get started! Add VIP tiers.

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Leveraging your loyalty program to nurture a retail community

iVend

Consider an exercise clothing retailer who runs yoga classes in their brick-and-mortar store, or a kitchen equipment brand that runs cooking demonstrations. Go mobile – your customers are rarely without their device. Research from iVend shows that non-monetary rewards can double customer retention compared to dollars and cents.

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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

Rather than focusing on an omnichannel or multichannel approach, ‘modern CRM’ favors a channel-less approach, which may involve merging the online experience with the offline one, creating ultra-personalized shopping experiences, or bringing gamification and geolocation into the fold. This is a top-down exercise requiring senior buy-in.

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Next-gen vending machines: 5 reasons intelligent vending is trending in ecommerce

GetElastic

How can smart vending machines amplify your omnichannel commerce strategies? Lululemon took “branding exercise” to another level when it placed vending machines strategically across marathon training routes in New York and Chicago. Are traveling unmanned pop-up shops the new “mobile” commerce? Speeding up BOPIS.

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