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Retailers Must Embrace Financial Services, and Quickly

Retail TouchPoints

And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. The only problem is, for many retailers, the idea of becoming involved in the financial transaction part of the journey is a leap too far. It’s reckoned that nearly 4.5

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Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals.

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The Ongoing Battle to Protect Consumer Payment Card Data

Retail TouchPoints

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. With merchants now more security savvy, they set out to bolster their POS systems against attacks. Criminals then sought out the locations where merchants stored cardholder data.

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Stripe Secures $600M in New Funding, Boosts Value to $95B

Retail TouchPoints

Stripe will continue to build out its programmable infrastructure for global money movement, called the Global Payments and Treasury Network, which includes a diverse roster of products and services in addition to its core payment offerings.

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Contactless Biometric Solutions for Better Shopping Experiences

Retail TouchPoints

Stores can be managed with a smaller ratio of staff to customers without sacrificing customer service. Operationally, employees are able to quickly log in and out of POS terminals to assist customers with their purchases yet keep access to critical financial systems secured.

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‘Cash or Card?’: Why More Financing Choices Drive Consumers’ Decisions on Which Retailers to Shop

Retail TouchPoints

Prior to joining Bread Financial he worked at MBNA/Bank of America, Barclays and Citi.

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As Retailers Adjust to the Pandemic, Embracing Digital Commerce Doesn’t Have to be Risky

Retail TouchPoints

This meant they had to react quickly to find alternate suppliers, which could possibly require modifications to not only their POS systems but also business operations, resiliency and third-party management. Others have plans to make these changes. She attended Bentley University and holds the CISSP certification.