Remove Gifts Remove Live Chat Remove Point of Sale Remove Social Media
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7 Targeted Retail Strategies for Revenue Growth and Margin Improvement

Retail TouchPoints

Instant answers about product sizing or shipping details can greatly influence the shopping experience and make or break a sale. That’s why 40% of brands use guided selling as a discovery tool, fit guides and in quiz-type format for gift finding. Social influence continues to show opportunities as U.S.

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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros. Bigcommerce Cons.

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The Best Loyalty Apps for Shopify to Boost Customer Relationships

Ecommerce Platforms

The “Premium” plan is $49 per month for unlimited customers, referrals, dashboards and data reports, live chat support and automated fraud protection. For instance, you can reward customers when they refer customers to you, or just give points to repeat buyers. Integrations with social media apps and Instagram selling.

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How To Scale An Ecommerce Business (2024 Guide)

Smile.io

   Customer support software —Add customer support software to your website to create a personalized experience within your live chat and AI chatbots. Ensure your social media team is trained and equipped to handle customer inquiries. Gorgias, Re:amaze, and Zendesk are all great options. 

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E commerce Software: Find the Best One for Your Online Store (January 2019)

Ecommerce Platforms

Reports and analytics data As a business owner, you want to track the results you're getting from your store; sales, visits, abandoned carts, and so on. Side features like discounts, coupons, gift cards Promotions and sales are the bread and butter of many an online store. Social sharing buttons are useful as well.

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Ecwid Pricing Plans 2023: Packages, Fees, and Add-on Costs

Ecommerce Platforms

With Ecwid, users can sell anywhere, including on social media websites, marketplaces like Amazon, and even in-person, through Point of Sale integrations. You’ll also get a custom checkout, live chat support, access to the app market, and a range of other tools included.

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19 Shopify Pros and Cons To Understand the Good and Bad

Ecommerce Platforms

As for direct/human customer support, Shopify has you covered with: An email ticketing system An online chat module inside your Shopify dashboard Phone support in countries like the US, UK, Australia, New Zealand, India, Malaysia, Singapore, and Indonesia 24/7 online support Social media accounts like Facebook, Twitter, and Instagram.