FastSpring

JANUARY 10, 2023

Handling failed payments and customer notifications. In this post, we review five options — starting with an in-depth review of our solution, FastSpring — by sharing how each solution addresses the two factors above and by providing an overview of each software’s features. Handling failed payments and customer notifications.

Payment Services 109

Payment Services Payments Subscription Banking 109

ESW

JUNE 26, 2018

Earlier this year, we wrote about how site speed is so crucial in eCommerce — especially if you are in charge of a growing brand that aims to take on some of the top-tier competitors in your market. This is an easy one to calculate. So, should you worry about a decreasing AOV? Now, let’s dig a little deeper. Average Order Value.

Payment Services 96

Payment Services X-cart Shipping Costs eCommerce 96

FastSpring

OCTOBER 25, 2019

That’s especially true when we talk about acquiring customers. For SaaS companies, it costs a lot of money to fill pipelines with potential customers. So when prospects finally become customers, the reality is the company has lost money on them. How to Calculate Your CAC Payback Period. Let’s dive in.

Payments 61

Payments Subscription Social Media Payment Services 61

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. With the competition being so stiff in the online marketplace, you need to ensure the loyalty of the customers you have.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us. “It And interestingly, many of those customers resubscribed later on in the year.”.

Merchant Services 110

Merchant Services Payment Services Subscription Payments 110

Kissmetrics

SEPTEMBER 19, 2020

You send customers a relevant message that’s designed to get them to do something — learn, subscribe, follow, or buy. Your agency should have the industry experience you need to work with your customers, your business, and the industry successfully. As an industry, ecommerce is expected to grow at a minimum of 6.3

eCommerce 275

eCommerce eCommerce Marketing Shipping Costs Shopify 275

FastSpring

DECEMBER 7, 2022

To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today. Next, we explain how a MoR is different from other payment service providers. While Chargebee supports several different payment gateways, you have to set up and configure each one. Remitting taxes at the end of the year.

Payment Services 124

Payment Services Merchant Services Payments Subscription 124

Omnisend

MARCH 31, 2021

As an online merchant, you naturally want to spread the word about your website and your products to as many potential customers as possible. Email marketing conversion rates more than doubled in 2020. You need to ponder—are you losing valuable customers or people who arbitrarily signed-up for an offer they never acted on?

Marketing 130

Marketing Social Media Channel Merchant Services 130

Retalon

AUGUST 22, 2023

For each metric, we define what it measures, explain how to calculate it, provide up-to-date industry benchmarks, and discuss why it is vital to track. GMROI – Gross Margin Return on Inventory Investment Definition GMROI measures how efficient and profitable you are at turning your inventory into gross profit.

X-cart 41

X-cart Shipping Costs eCommerce Definition 41

BigCommerce

JUNE 13, 2017

Retaining customers isn’t easy, but it’s important to do for businesses of every size. After all, the sure fire sign of a healthy brand is a growing number of repeat purchases from already existing customers. The above is a screenshot of BigCommerce’s out-of-the-box ecommerce analytics Customer report.

Shipping Costs 417

Shipping Costs Customer Loyalty Customer Social Media 417

Kissmetrics

MARCH 19, 2018

Aside from hearing it as the chorus in a rock n’ roll classic , it’s a phrase you never want to come from your customers. No customer satisfaction = no retention. No retention = shrinking customer base. It will first and foremost be about the experience – and customer satisfaction – you provide. “It

Customer 208

Customer Social Media Shipping Costs Recommendation 208

Smile.io

FEBRUARY 24, 2023

As we enter a period of economic uncertainty, one thing will be more important than anything else for small business owners–customer retention. When customers are spending less on discretionary purchases, it’s important to emphasize loyalty. The next step is customer engagement. What is customer retention?

Customer Retention 71

Customer Retention Customer Social Media Merchant Services 71

FastSpring

JANUARY 9, 2023

More often than not, SaaS companies end up with a payment tech stack of over a dozen tools for: Calculating international taxes. Getting higher authorization rates in other countries. For SaaS companies, the easiest way to manage all aspects of billing is to choose a solution that acts as your Merchant of Record (MoR).

Payment Services 111

Payment Services Merchant Services Payments PayPal 111

Kissmetrics

JUNE 13, 2017

And how do you create surveys that attract customers, keep them glued to their screens and encourage them to share eye-opening insights with you? Find and clarify new customer personas. Here’s why: No matter how inaccurate surveys can be, they answer important business questions. And yet, be careful. Let’s dive in!

Recommendation 203

Recommendation Gifts Customer Improvements 203