Lemonstand

MARCH 1, 2018

What do you think of live chat for eCommerce? Despite the mixed-feelings that people have on it, stats show that live chat for eCommerce (done right) actually results in more sales, high order values, and more loyalty from customers. 38% of consumers are more likely to buy from a company if they offer live chat support.

Live Chat 67

Live Chat eCommerce Channel Customer Experience 67

Groove

JULY 23, 2020

Leverage automation to remove manual labor, save time and money and improve organizational efficiency. Whether your goal is to automate marketing or sales initiatives, improve site search, increase customer loyalty or convert more customers, there is a software for you. Service Hub – Ticketing, Live Chat, etc.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Kissmetrics

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

Live Chat 239

Live Chat Customer B2B Social Media 239

Groove

FEBRUARY 21, 2019

As we mentioned in our eCommerce SEO tools blog , Moz Pro offers tremendous power for businesses looking to improve online visibility. Each of these tools addresses different facets of eCommerce SEO, so we recommend taking the time to get to know the platform and all it has to offer. PPC Negative Match Recommendations.

eCommerce Marketing 284

eCommerce Marketing eCommerce Marketing PPC 284

Ecommerce Platforms

JANUARY 9, 2023

Once you've connected your store with ShippingEasy, ShippingEasy automatically downloads your orders and recommends the best carrier service based on the weight of the package and destination. ShippingEasy boasts excellent reporting features. Some customers say that a few of ShippingEasy's features need improvement. Setting Up.

Shipping Costs 197

Shipping Costs Shipping Shipping Labels Merchant Services 197

Omnisend

MAY 31, 2023

It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Includes advanced reporting & priority support. But is it the only platform that offers these features?

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Groove

MARCH 14, 2022

Further, more advanced features, like product recommendations, are offered by big name CMS platforms. Product recommendations are great for creating a personalized customer experience. Having a dedicated customer support functionality like live chat solves customers’ pain points delights and retains customers.

eCommerce 195

eCommerce Merchant Services SEO Live Chat 195

Omnisend

NOVEMBER 20, 2023

Visit Wix Website builder: ★★★★★ Product management: ★★★★☆ Payment processing: ★★★★★ Analytics and reporting: ★★★★☆ App market: ★★★★★ Security: ★★★★★ Wix eCommerce pros and cons Wix eCommerce has various features that are beneficial to merchants. This feature improves the overall performance and facilitates seamless integration for users.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Ecommerce Platforms

JUNE 15, 2022

Return Rabbit’s AI automatically displays exchange recommendations tailored to the customers’ purchase behaviors, which are more likely to catch their attention. Analytics and Reports. Plus, you can download and schedule system-wide reports whenever you need to. Brand Your Returns and Exchanges. Growth Plan: $400 per month.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

Kissmetrics

OCTOBER 2, 2020

Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. Every website needs to have live chat. Automation.

Live Chat 297

Live Chat Omnichannel Recommendation Shopify 297

UpSellIt

JANUARY 15, 2020

For example, UpSellit’s product recommendation engine utilizes AI to increase average order value without offering an incentive. For one of its major fashion clients, a simple AI product recommendation at checkout increased AOV by a full 19.6%. Chatbots have improved significantly in the past decade. The Free Shipping Debate.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

Omnisend

MAY 30, 2023

An intuitive dashboard for effective reporting and analytics. Email builder : Omnisend’s brand-new email builder comes with 25 modern templates, A/B testing, and ecommerce-focused capabilities, such as product listing, discount blocks, and product recommendations. Pros An affordable Starter plan makes it lucrative for small businesses.

Live Chat 88

Live Chat Shipping Costs Channel Marketing 88

Kissmetrics

AUGUST 27, 2020

We’re only recommending POS systems with hardware and software capabilities that will impact your business operations and help you maximize profit. These are the ones we recommend because you won’t have to buy different parts. You’ll find all POS systems talk about their reporting capabilities. Employee Management.

POS 306

POS Payment Services Vend Payments 306

Ecommerce Platforms

JANUARY 26, 2023

Go to the top Before Hitting Google Rather than heading to Google straight off the bat (or your search engine of choice) to help you pick a CRM , take a step back and consider the following: Which workflows do you want to improve using a CRM? If so, look for a CRM that offers good sales reporting. What’s your budget?

Live Chat 104

Live Chat Social Media Management Mobile 104

Omnisend

JANUARY 6, 2021

Ecommerce businesses are quickly beginning to realize the effectiveness of these automated messages—according to Omnisend’s Q3 2020 email statistics report , cart abandonment messages generated a conversion rate of 42%. Include product recommendations for similar items, too, just in case it wasn’t quite the product they were looking for.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Inflow Insights

OCTOBER 14, 2021

Before anything else, we recommend scaling content production to target all of your important customer segments. Not only does this strategy improve your SEO, it also frequently improves conversion rates. Finding and cutting out keywords that produce poor results and bad quality scores can improve your campaign’s health.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Ecommerce Platforms

AUGUST 22, 2022

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. The customer self-service portal even gives out product recommendations based on customer questions.

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

Omnisend

APRIL 15, 2021

Consider how you can improve your email campaigns with Omnisend. Strive for non-complicated profile and account systems, as well as tools like live chat and intuitive user interface (UI), such as interactive toolbars. A good customer engagement strategy ultimately aims to improve relationships with customers.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Shopping Signals

SEPTEMBER 9, 2016

A common misconception is that you need to run A/B tests to effectively improve conversions on your website. Improving conversions can dramatically improve your bottom line. Qualitative improvements to your ecommerce site can come in many forms. And if you do, you’re very likely to improve conversions.

Improvements 75

Improvements Live Chat eCommerce Shopping Carts 75

Smile.io

MAY 15, 2024

According to Google , a one-second site speed improvement can increase mobile conversions by 27%. Ensure you’re improving your ecommerce site speed by optimizing images, web elements, fonts, and more. report buying things online using a smartphone.   Mobile optimization — 76% of shoppers in the U.S.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Ecommerce Platforms

SEPTEMBER 20, 2022

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. Automations to improve the shipping workflow. Reports for things like orders, shipments, and products. Platinum: $99.99/mo

Shipping Costs 211

Shipping Costs Shipping Fulfillment Merchant Services 211

Ecommerce Platforms

JANUARY 29, 2023

ConvertKit also has tools to help you automate your marketing campaigns, push prospects through the buying funnel, and improve your chances of growth. Creator Pro: A comprehensive toolkit offering insights into your company’s growth, with subscriber scoring, deliverability reporting, newsletter referrals, and Facebook custom audiences.

Live Chat 104

Live Chat Payment Services Payments Subscription 104

Ecommerce Platforms

NOVEMBER 9, 2021

There’s also a host of capabilities you might not find built into systems elsewhere, like live chat for supporting your customers, and access to things like your own built-in CRM for customer relationships. HubSpot’s pricing options start with a free package, which gives you the basics of form building, email marketing, and live chat.

Live Chat 104

Live Chat Multi-channel Marketing Social Media 104

Kissmetrics

JANUARY 17, 2018

A post on the SEMRush blog wisely recommends focusing on cross-selling your products to increase sales. Enter the vast array of interactive content tools such as assessments, configurators, chatbots and recommendation engines. The data you collect enables you to improve the user experience. Cross-sell. Support a charity.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Omnisend

JUNE 6, 2023

Because it can help you reach a wider audience and improve engagement and response rates. For example, you can set up automated SMS messages for Abandoned carts Order confirmations Shipping notifications Personalized product recommendations You can conduct A/B tests to optimize your SMS campaigns.

Live Chat 78

Live Chat Shipping Costs Omnichannel BigCommerce 78

Algopix

JULY 16, 2023

By including personalized product recommendations, tailored offers, and customized content, businesses can drive higher engagement and sales. Analytics and Reporting Comprehensive analytics and reporting functionalities help businesses track the performance of their email campaigns.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Inflow Insights

APRIL 3, 2020

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. Note: Want our personalized help and recommendations to get more B2B customers online? We recommend scaling content production to target all of your important customer segments. Get in touch.

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

Smile.io

JULY 2, 2020

Let the Customer Experience (CX) numbers speak for themselves: around 65% of respondents in a survey claimed that " Improving data analysis capabilities to better understand customer experience requirements has been identified as an important internal prerequisite for CX success." And why not? Pro-activeness at its best, if you ask us.

Customer Data 46

Customer Data Live Chat Customer Merchant Services 46

Groove

SEPTEMBER 26, 2018

This “product creep” takes time away from areas that help your business develop and improve. HubSpot’s Growth Stack combines marketing and sales tools to give your entire team access to contacts, customer data, dashboards, reports and pipelines. Reporting and Analytics. Landing Pages. Social Publishing. Calls-to-Actions.

Live Chat 244

Live Chat SEO Information Blog 244

Omnisend

MAY 8, 2023

Analytics and reporting Actionable, in-depth customer insights to help you identify and pursue the best-performing campaigns. Customer Support 24/7 Chat & Email Support for all customers (including free) with a < three-minute response time; Customer Success Manager from $400/month. Does not offer around-the-clock support.

Shipping Costs 88

Shipping Costs Subscription Live Chat Channel 88

Email Audience

SEPTEMBER 21, 2023

You’ve heard whispers about AI and machine learning being used to improve email campaigns but have no idea where to start. No matter which approach you adopt, you could be surprised by the additional benefits beyond improving your marketing campaigns. So, you want to expand your customer base to help grow your business.

Marketing 52

Marketing Live Chat Multi-channel Social Media 52

Ecommerce Platforms

DECEMBER 10, 2018

Seeing as how Dropified offers a 14-day free trial, I would recommend testing it out before you commit to either Dropified or Oberlo. So, I won't cover that aspect of Dropified, but rather the more unique features that could accelerate your business and improve your efficiency. A Wonderful Zapier Integration.

Shipping Costs 126

Shipping Costs Drop Ship Merchant Services Live Chat 126

Groove

OCTOBER 2, 2019

If you need this functionality but fall into the Standard Plan category, we recommend connecting directly with a BigCommerce rep to discuss ways they can help. If your business sells more than $1 million online per year, we highly recommend looking into other platforms that are better equipped to handle your functional needs.

BigCommerce 283

BigCommerce Shipping Costs Payments Merchant Services 283

Ecommerce Platforms

DECEMBER 20, 2021

On the other, you may find the marketing reports and analytics for MailerLite aren’t as extensive as you’d like. Plus, you’ll have access to extensive analytics and reporting features. However, you’ll need to upgrade to at least the basic marketing hub to get a wider selection of features, including reporting tools and form building.

Omnichannel 104

Omnichannel Social Media Live Chat Multi-channel 104

Ecommerce Platforms

APRIL 30, 2020

As for the reason, EDD defeats some of the other solutions on the market: EDD has everything from discounts to codes to solid data reporting. I would recommend WordPress to those who want a fairly basic system but also worry about scaling up. Finally, we recommend these plugins for people who don't want to break the bank.

eCommerce 245

eCommerce WooCommerce Payment Services Shipping Costs 245

Ecommerce Platforms

APRIL 4, 2023

What it lacks in self-help resources, it gains with its easy-to-view live dashboard from which users can generate sales and profits reports, set up autoresponder email campaigns, review money coming in and out of your business, and much more. Autoresponder You can set up follow-up email campaigns and automate review requests.

Shipping Costs 104

Shipping Costs PPC Demo Live Chat 104

Ecommerce Platforms

MARCH 10, 2021

The best CRMs combine features for handling your contacts, giving out technical support, improving your marketing, automating processes, organizing your support team and bringing in more sales. Improvement in efficiency – giving access to everyone in your company will help you dramatically improve efficiency. Why Shopify?

Shopify 190

Shopify eCommerce Merchant Services Management 190