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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Whenever possible, retailers should price match the cost of the original item.

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Should online sellers include shipping cost in the product price?

lateshipment

Of the many reasons for cart abandonment, the shipping fee is among the biggest. The truth is that today’s customers don’t appreciate a separate cost being added to their products at checkout. In the Amazon era, customers are spoiled for choice by businesses offering free shipping and faster deliveries.

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Master Your Stock: A retailer’s blueprint for improving inventory health

Fabric

Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. The balancing act involves optimizing stock levels to meet customer demand while efficiently managing costs. For example, understock is when you don’t have enough stock to meet demand. Let’s dive in! What is inventory health?

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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic.

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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Offering different shipping speed options is no longer enough to differentiate.

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ShipStation Alternatives for 3PL and Shipping Success

Ecommerce Platforms

As one of the most popular shipping apps for ecommerce order fulfillment, ShipStation often gets recommended for managing shipments, finding great deals from carriers, and sending tracking codes. But ShipStation isn’t for everyone, whether it’s due to the ShipStation pricing, interface, or geographical support. ShipStation Pricing.

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Scaling Up Sales in Enterprises: Weighing Discounts Against Free Shipping

Wiser

When it comes to online retail, pricing strategies can make or break a business’s success. Among these strategies, two stand out as particularly effective tools for driving conversions: discounts and free shipping. On the other hand, free shipping has emerged as a potent marketing strategy in the era of eCommerce.