Retail TouchPoints

JANUARY 11, 2023

And it’s what inspired him to start his T-shirt line, Johnny Cupcakes, in 2001…before he even turned 20. “It And often, it gets a little weird: He has hosted pop-ups in ice cream trucks and has done scavenger hunts and giveaways that start on social media and end in the most random of places. “I

Retail 225

Retail Social Media Customer Loyalty Travel 225

Retail TouchPoints

AUGUST 3, 2023

The ongoing decentralization of retail and retail marketing is forcing CMOs to embrace new strategies in the media world to compete, especially amid more ephemeral brand affinity. The dot.com bust in 2001 slowed, but didn’t stop, the inexorable move toward consumers shopping and buying online.

Marketing 230

Marketing Retail Social Media Consumer 230

365 Retail

NOVEMBER 10, 2022

Her brand ambassador role will see Helen get involved in a range of activity including community and sustainability projects, content marketing, social media and events. I also know it’s a progressive business that’s dedicated to providing a great customer experience and delivering a beautiful end result. “It

Social Media 59

Social Media Presentation Events Customer Experience 59

Retail TouchPoints

FEBRUARY 26, 2024

When David Sherwood joined the family business in 2001, the plan was to sell. As soon as they get into the store we know a lot about what they’re doing, but that customer’s journey didn’t start when the camera picked them up. How do you tie that all together?

Customer 269

Customer Jewelry Payment Services Technology 269

lateshipment

NOVEMBER 14, 2021

Started in 2001, this family-owned brand has adorned multiple accolades in its 20+ year-long online journey. We launched SportStop in 2001 with an online selling platform, it was actually my second e-commerce venture. SportStop was my second venture, launched in 2001, which addressed all the shortcomings of my initial venture.

eCommerce 100

eCommerce Sporting Goods Shipping Costs Customer Experience 100

BigCommerce

JULY 25, 2017

After one of those Live videos hit 1,000,000 views (with a bit of social media promotion), he realized he was on to something. Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

BigCommerce

JULY 3, 2017

Even though it was right after 9/11 and the economy was dire, we opened the day after Thanksgiving in 2001, just in time for Christmas, and have been in Abilene, Kansas ever since. Small towns + social media = success! Social media is the most successful. We were gone too much and wanted more time at home.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209