Retail TouchPoints

JUNE 7, 2023

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception. This is no longer science fiction. augmented reality) to fully virtual (e.g.

Technology 268

Technology Retail Customer Experience Presentation 268

Retail TouchPoints

JUNE 26, 2023

Three years ago, my job was all about VWE websites, supplier sites, brand sites and then following the customer journey with the hope that we were guiding them to good experiences with our retailers, but Safeway.com wasn’t showing our wines, Target.com wasn’t showing our wines — that has changed,” said Kogan. “

Food and Beverages 258

Food and Beverages eCommerce Fashion Information 258

Retail TouchPoints

OCTOBER 26, 2023

Using Data and Cognitive Technology to Improve Product Availability The first challenge in gaining an accurate view of on-shelf availability is deciding which data to use. Paul Boyle has served as the CEO of Retail Insight since 2011; he was previously the company’s COO since its founding in 2005.

Customer 226

Customer Operations Improvements Technology 226

365 Retail

JULY 5, 2022

Between 2005 and 2016, Lionel held a number of senior roles at global retail business Delhaize Group, with responsibility for 750 franchised or affiliated stores in Belgium and Luxembourg and more than 1,600 supermarkets on the US East Coast.

Payment Services 121

Payment Services Payments Operations Omnichannel 121

Retail TouchPoints

OCTOBER 19, 2022

Beyond Yoga has opened its first brick-and-mortar store in Los Angeles, where the retailer’s story began in 2005. This commitment to elevating women-led businesses can be found throughout the store with signage that not only introduces these brands’ products but also educates the customer on their backgrounds.

Books 147

Books Shopify Technology Point of Sale 147