Remove 2006 Remove Channel Remove Customer Experience Remove Omnichannel
article thumbnail

Macy’s vs. HBC: Two Different Takes on the Ecommerce Spinoff

Retail TouchPoints

However, with the prevailing winds of retail moving in the direction of “channel integration,” “omnichannel,” “frictionless experiences,” (insert your favorite buzzword here), the broad consensus among retail experts is that ecommerce spinoffs are a terrible idea. The push toward omnichannel retail isn’t going away either.

eCommerce 289
article thumbnail

How the Y2K Revival is Expanding True Religion’s Shopper Community

Retail TouchPoints

Starting as a Senior Designer in 2006, he worked his way up to VP of Innovation before he left the company in 2017. Wells knows True Religion needs to be intentional about the channels it uses to connect with consumers. Social media is a prime channel both for sourcing creator partners and gleaning deeper consumer insights.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Best Buy, Nordstrom and Ulta Are Nailing the Brick and Click Customer Experience

Sailthru

But more than that, they illustrate the opportunity brands have to leverage their scale and modernize the customer experience. Instead, we tend to build up mental schemas, with a brick and click customer journey that includes online, mobile and yes, physical touchpoints. For the Modern Customer Experience, Size Isn’t Everything.

article thumbnail

Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

article thumbnail

Best Headless Commerce Platforms in 2023

GetElastic

Since its founding in 2006, Commercetools software has been implemented by Fortune 500 companies across industries. Since its founding in 2006, Commercetools software has been implemented by Fortune 500 companies across industries. Commercetools has offices across the US, Europe, and Asia Pacific, with headquarters in Germany.

Magento 147
article thumbnail

Best Headless Commerce Platform Vendors

GetElastic

Using modern development building blocks in a true cloud platform provided by Commercetools, customers can deliver the best commerce experiences across every touchpoint on a large scale. With a cloud native and API-first architecture, Core dna empowers digital teams to create experiences across platforms, channels and devices.

Magento 113
article thumbnail

2020 Vision: Retail Trends for the New Decade

iVend

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Integrated Omnichannel Retail for the Next Decade.

Retail 84