Retail TouchPoints

FEBRUARY 12, 2021

For that reason, a seamless, streamlined customer experience will be front and center. For example, Euromonitor found that younger consumers are likely to prefer digital interactions, while their older counterparts prefer talking to human customer service representatives.

Consumer 347

Consumer Omnichannel Events Customer Experience 347

Optimizely

JUNE 21, 2018

Last year’s closures even managed to beat the previous record of 6,163 store closings in 2008 — mid-financial crisis. Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. Ecommerce is the future, right?

Workshop 312

Workshop Travel Channel Customer Experience 312

Kibo

FEBRUARY 13, 2023

During this five-part series, they covered composable commerce and how companies leverage this architecture to deliver better customer experiences. Once eCommerce grew in 2008 and 2009, software companies saw an opportunity to build and sell eCommerce platforms, which worked well at the time.

Home Furnishings 62

Home Furnishings Customer Experience Omnichannel Demo 62

GetElastic

OCTOBER 21, 2022

These experts are great sources of information on all things eCommerce related and we think are worth your follow or subscription to their content for staying up-to-date with the latest eCommerce trends. Jay Baer: Founder of Convince & Convert , Marketing and Customer Experience Expert, Author, Advisor, Keynote Speaker.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

MagentoBrain

MAY 9, 2023

It also has a large community of developers and users, which means there are many resources available for support and customization. Magento, on the other hand, is a more established e-commerce platform that was first released in 2008. However, there may be costs associated with hosting, development, and customization of the platform.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52