Remove 2010 Remove Customer Experience Remove Point of Sale Remove Technology
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Digital Transformation Propels Burton’s Omnichannel Growth Plans

Retail TouchPoints

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

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‘How do you want to pay?’ Why choice of payment types matters.

iVend

When it comes to payment types the range of options has increased dramatically in recent years, as technology has advanced, and shoppers have demanded ever faster, easier and more secure ways of paying for their goods. Check out our flexible point of sale solution. It detracts from the customer experience.’.

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Vitamin Shoppe CEO Sharon Leite Went Undercover in Her Stores. Here’s What She Learned.

Retail TouchPoints

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. RTP: You announced a lot of investments in new processes and technology on the show — was that a direct result of your experience or was some of it already in the works? That’s our goal.

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Revel POS System: An Honest Review

Ecommerce Platforms

Revel Systems POS is a cloud-based iOS point-of-sale platform. From the convenience of one dashboard, it integrates point-of-sale (POS) functionality with customer channels and operations. Its website describes itself as: “ An intuitive point of sale for your staff. Who's Revel POS? Quick Service.

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How Verizon Personalizes CX, from Engagement to Post Purchase

Retail TouchPoints

That’s why the retailer and mobile service provider uses multiple technology solutions to create a personalized shopping experience at scale. RTP: Verizon focuses a lot on associate-facing technology. Kurtzman: It’s all about using technology to stay connected. Why is that so important?

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Frictionless checkout – is it the ‘new omnichannel’?

iVend

Retailers had long understood the need for diverse shopping channels, but in 2010 there was a lightbulb moment when they realised that simply having multiple routes to market wasn’t enough – those channels had to be integrated. They’re focussing their efforts on removing it, using technology as their primary enabler.