Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. We also believe that when it’s used properly it can level up the customer experience in our eight channels.

Payment Services 228

Payment Services Omnichannel POS Mobile 228

365 Retail

MARCH 5, 2024

Social Commerce and its direct-to-consumer approach also demands even greater agility and flexibility in terms of the customer experience and customer service. Finally, order management must also adapt, drawing on the advantages to be found from the unification of warehouse, transportation, and point-of-sale networks.

eCommerce 69

eCommerce Retail Supplies Social Media 69

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

Omnichannel 260

Omnichannel eCommerce POS Operations 260

iVend

FEBRUARY 13, 2022

Check out our flexible point of sale solution. We examine why staying ahead of the payment types game is essential for retailers, and how integration is the key to reducing friction and increasing sales. It detracts from the customer experience.’. The post ‘How do you want to pay?’

Payment Services 98

Payment Services Electronics X-cart POS 98

Retail TouchPoints

FEBRUARY 10, 2022

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. It’s now available on-demand , which makes this a good time to issue a spoiler alert: if you haven’t seen the episode yet but plan to, don’t read any further until you have.

Beauty and Health 299

Beauty and Health POS Mobile Management 299

iVend

JULY 27, 2021

Retailers had long understood the need for diverse shopping channels, but in 2010 there was a lightbulb moment when they realised that simply having multiple routes to market wasn’t enough – those channels had to be integrated. It detracts from the customer experience. Friction matters because it restricts growth.

Omnichannel 52

Omnichannel Payment Services POS Shipping Costs 52

Ecommerce Platforms

DECEMBER 20, 2019

Revel Systems POS is a cloud-based iOS point-of-sale platform. From the convenience of one dashboard, it integrates point-of-sale (POS) functionality with customer channels and operations. Its website describes itself as: “ An intuitive point of sale for your staff. Who's Revel POS? Quick Service.

POS 118

POS Payment Services Payments Point of Sale 118