H-E-B Edges Out Amazon, Walmart as Americans’ Favorite Online Grocer
Retail TouchPoints
JUNE 30, 2022
First, Instacart , Shipt and DoorDash had lower emotional connections than nearly every grocery retailer measured , indicating that grocers that depend on these third parties for online grocery services may risk long-term consumer loyalty. transacting directly through the retailer as opposed to an intermediary) and ease and reliability.
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