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What is a Repeat Customer and Why are they Profitable?

Smile.io

Let’s say you noticed your business wasn’t acquiring as many new customers as you expected, and you want that to change. Well, believe it or not, one of the most sustainable ways to improve your customer acquisition cost is through customer retention. What is Customer Retention, and Why is it Important?

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How Retailers Like Lowe’s, L’Oréal and Disney Use Artificial Intelligence In Innovative Ways

Sailthru

Driven by a study of more than 13,000 consumers, our Retail Personalization Index showed us how brands with more sophisticated, personalized customer experiences have higher customer satisfaction scores, net promoter scores and customer retention. last year as a way to go beyond recommendations and personalize products.

Retail 92
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Affiliate Programs Made Simple: A Step-by-Step Guide For Ecommerce Sites

BigCommerce

38% of marketers call affiliate marketing one of the top customer acquisition methods. In 2015 Amazon’s revenue surpassed $100B and affiliate marketing accounts for $10B of its sales. After all that, there are some final factors you need to consider when calculating commissions, including customer retention and lifetime value.

eCommerce 344
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5 Loyalty Program Examples in the Fashion Industry

Smile.io

As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability.

Fashion 61
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The Many Digital Touchpoints of a Modern-Day Consumer

ChannelAdvisor

Great customer service!”. Referrals from loyal customers are one of your most valuable assets. It goes without saying that consumers trust peer recommendations over advertising. And to earn that trust, you need to provide consistently exceptional customer experiences and services. Enable and encourage reviews.

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The 6 Most Effective Types of Social Media Advertising in 2017

BigCommerce

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. recommended].

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How Coronavirus Is Impacting Ecommerce [June 2020]

ROI Revolution

Prime Day began in 2015 as a celebration of Amazon’s 20th birthday. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. This recommendation is being taken seriously. Claim your copy today! 6/25 update.

eCommerce 173