Remove 2017 Remove Merchant Services Remove Shipping Costs Remove Survey
article thumbnail

Cyber Week 2017: Black Friday Stats, Cyber Monday Trends + 25 Brands Reveal The Secrets to Their Success

BigCommerce

Now, it’s time to pick, pack, ship and take a look at your marketing campaigns to see which won, which lost and what that may mean for your 2018 marketing initiatives. It’s also time to check out what happened at large in the ecommerce industry during Cyber Week 2017. Cyber Week 2017 Trends. Cyber Week 2017 GMV Increase.

article thumbnail

How Amazon and Independent Ecommerce Brands Grew Online Sales 18,233% in 20 Years [Infographic]

BigCommerce

In 2017, more than 287 million people in the U.S. Amazon’s stock price has risen in equal measure, from $18 in 1997 to around $948 at the time of writing –– a 5,166% increase. Amazon eventually expands to 17 categories and 143 subcategories, tapping into nearly every major vertical (as of May 2017).

eCommerce 355
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Complete Omni-Channel Retail Report: What Brands Need to Know About Modern Consumer Shopping Habits

BigCommerce

It’s a complex process, and it’s why omni-channel selling is so important. Which channels businesses sell through — based on a survey of over 1,100 businesses — and what effect it has on profits. The NRF’s survey found that an estimated 151 million people shopped either in stores, online or both over the weekend.

Channel 420
article thumbnail

Ecommerce Return Policy Template: How to Write a Returns and Refunds Policy to 3X Sales [Examples Included]

BigCommerce

In a survey by comScore and UPS, 63% of American consumers check the return policy before making a purchase and 48% would shop more with retailers that offer hassle-free returns. Not only are they incurring the additional shipping costs, but they also are not able to interact with their purchase in person as they would in a physical store.

article thumbnail

1,018 Brands Disclose Their Holiday Ecommerce Plans: How Do You Stack Up?

BigCommerce

So, we decided to go to that source –– and survey more than 1,000 online business owners, ecommerce managers and brand marketers on what they are planning and expecting for the 2017 holiday season. If brands thought their sales would increase this year (2017), and if so, by how much. Start building a better campaign here.

eCommerce 410
article thumbnail

Prevention Is More Than Just Security – Here’s How It Helps Retailers Get And Keep Customers

RTP blog

For example, rush shipping can be a flag for possible fraud, because fraudsters want to receive their stolen goods before the merchant or true cardholder realizes what’s going on. Offering free or reduced-rate rush shipping to all customers could attract more fraudsters.

article thumbnail

How to choose an ecommerce chatbot (14 solutions reviewed)

GetElastic

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. More nuanced chat requires natural language processing to infer intent and to map open responses to bot replies. Chatbots are HOT.