ESW

AUGUST 18, 2023

Which payment methods do shoppers in this market prefer? Which channels do shoppers prefer to use to interact with customer service? In multi-local commerce, customer centrism guides every vendor selection, pricing strategy and marketing campaign. They expect to have a domestic-equivalent experience with every online merchant.

Merchant Services 141

Merchant Services Shipping Costs Payment Services Multi-channel 141

Retail TouchPoints

JULY 10, 2023

The company says Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service.

Merchant Services 270

Merchant Services Shipping Costs Retail Social Media 270

Retail TouchPoints

JULY 5, 2022

Then, once basic digital offerings were in place, merchants began to consider how to make these ecommerce advancements permanent in preparation for the “New Normal.”. At the height of the pandemic, standing up services like curbside pickup, BOPIS and a frictionless digital experience quickly was all that mattered.

Shipping Costs 280

Shipping Costs eCommerce Retail Merchant Services 280

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor. Today’s Consumer Mindset.

Shipping Costs 284

Shipping Costs Merchant Services Channel Consumer 284

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. You can then remedy issues like checkout problems, shipping costs, or product details. Include a survey to find out why customers canceled their orders. Compliance and documentation. Get feedback.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Retail TouchPoints

AUGUST 8, 2022

According to our recent survey , more than a quarter (26%) of respondents said that discounts motivated their decision to enroll in a subscription experience. There are numerous types of enrollment incentives, but the most common are discounts, free shipping and a gift with purchase. Retention Rewards to Foster Loyalty.

Merchant Services 233

Merchant Services Subscription Shipping Costs Gifts 233

Retail TouchPoints

SEPTEMBER 28, 2022

Since the beginning of the pandemic, interest in buy now, pay later (BNPL) services has grown rapidly. This service will allow U.S. Due to climbing borrowing costs, debt has become more expensive for some BNPL companies. BNPL is More Than a Payment Method. And now it’s Apple’s turn to steal the limelight.

Merchant Services 182

Merchant Services Payment Services Shipping Costs Banking 182

Retail TouchPoints

MARCH 3, 2022

ecommerce merchants pulled in $10.8 Offering your customers flash deals can attract new customers who are searching for the best price, but they can also help build loyalty among your current customers. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 223

Merchant Services Shipping Costs Payments Payment Services 223

Kissmetrics

SEPTEMBER 14, 2020

Did you know Google Shopping listings are free for most merchants to use? It gives customers access to a universal shopping cart, shareable lists, and instant checkout with saved payment credentials. What Does the Order Process Look Like on Google Shopping Actions? How to Get Started With Google Shopping Actions.

Merchant Services 358

Merchant Services Payment Services Shipping Costs Shopping Carts 358

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. According to a recent survey , 38% of retailers are worried about meeting consumers’ fast delivery expectations. The real complexity comes when we are looking at thousands of SKUs.

Shipping Costs 202

Shipping Costs Omnichannel Merchant Services Fulfillment 202

Retail TouchPoints

APRIL 8, 2022

Some of the latest include a price optimization tool for online sellers, AR try-on for beauty products and advanced data insights for merchants. But there is one big difference between Google and the leading online marketplaces— Google offers all this to merchants for free. This isn’t altruism on Google’s part though.

Merchant Services 267

Merchant Services Shipping Costs Small Business Retail eCommerce 267

Ecommerce Platforms

MARCH 3, 2023

Here, I'm digging deep into Shopify's features, pricing, usability, pros, and cons, focusing specifically on its suitability for UK-based businesses. Its ease of use, extensive range of features, and flexible pricing options make it an excellent choice for businesses of all sizes. for your needs. The moral of the story?

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Store Growers

JUNE 3, 2022

Advertisers use Google Merchant Center to connect their product feed to Google Ads. But Google Merchant Center offers a ton of other features on top of that. These extra features are called Google Merchant Center programs. What are Google Merchant Center Programs? Where to Find Google Merchant Center Programs.

Merchant Services 91

Merchant Services Shipping Costs Payment Services Shipping 91

Groove

OCTOBER 7, 2022

On top of that, these replenishment programs typically include a modest discount on products that would otherwise be bought at full price. According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants use a Shopify subscriptions app chose this model.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Retail TouchPoints

JANUARY 3, 2024

Online retailers that currently use the Pitney Bowes return service and its platform partners will gain immediate access to the new network, with no additional integration required. “By These new returns locations augment the existing network of 30,000 postal locations where Pitney Bowes currently offers no-label returns.

Shipping Costs 147

Shipping Costs Merchant Services Fulfillment Omnichannel 147

Groove

OCTOBER 7, 2022

On top of that, these replenishment programs typically include a modest discount on products that would otherwise be bought at full price. According to Recharge’s State of Subscription Commerce Report , it was found that 32% of merchants that offer subscriptions chose this model. Optimizing Your Subscription Program.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Retail TouchPoints

DECEMBER 13, 2022

The service will be the latest addition to the FedEx Returns portfolio, which also includes printer-less and package-less return options at more than 10,000 locations nationwide. FedEx Consolidated Returns will be facilitated through supply chain services offered by FedEx Logistics and FedEx Office. of all U.S.

Merchant Services 124

Merchant Services Shipping Costs Omnichannel Fulfillment 124

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. You can then remedy issues like checkout problems, shipping costs, or product details. Include a survey to find out why customers canceled their orders. Get feedback.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. With marketing and advertising costs, discounts, promotions, free shipping, fast deliveries and high returns, leaving money on the digital commerce table isn’t an option.

Merchant Services 248

Merchant Services Shipping Costs Payments Payment Services 248

Retail TouchPoints

JANUARY 5, 2021

Fraud is a costly problem for merchants, and it’s growing. The cost of fraud to retailers is up 6.6% To avoid a slew of holiday fraud that can raise their chargeback ratio in January, merchants may decide to automatically reject any order that doesn’t meet strict fraud screening criteria. in related costs.

Merchant Services 255

Merchant Services Shipping Costs eCommerce Gifts 255

AcquireConvert

SEPTEMBER 26, 2022

The lack of free shipping stops many shoppers from purchasing. In a survey published at the end of 2019, 68% of over 1,000 U.S. online shoppers said that they didn’t make a purchase more than half of the time if the brand didn’t offer free shipping. Almost a quarter of shoppers would spend more to access free shipping.

Shipping Costs 36

Shipping Costs Merchant Services Shipping Shopify 36

ESW

MAY 23, 2023

With the ink more than dry on the TCA (Trade and Cooperation Agreement), UK-based retailers and brands with DTC channels still find themselves struggling to justify the expense and difficulty of selling into the Eurozone. Brexit upended nearly everything for merchants in the UK. How does that help with shipping and logistics?

Merchant Services 78

Merchant Services Shipping Costs Shipping Customer Experience 78

SellBrite

NOVEMBER 22, 2019

Now is the time to get ahead of holiday shipping with some tips from our friends at ShipStation. It’s important to understand customer expectations around shipping. All ecommerce sellers know how important a satisfactory delivery and returns process is for customers. Returns are another crucial component of the shipping process.

Shipping Costs 105

Shipping Costs Shipping Merchant Services Fulfillment 105

Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

eCommerce 309

eCommerce Shipping Costs Gifts Merchant Services 309

Ecommerce Platforms

FEBRUARY 16, 2023

So, integrating the two could unlock a wealth of benefits for online merchants. But first, you should know that Amazon provides all kinds of perks for online merchants , including: Fulfillment by Amazon (FBA) : This service warehouses your products in Amazon's fulfillment centers. Cue the Shopify Amazon integration.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

ESW

JULY 10, 2023

But to be successful in any market, merchants must ensure every step of the shopper’s journey is maintained at the highest possible standard. In addition to potentially losing customers, the operational costs of returns are chipping away at merchants’ balance sheets. That amounted to around $816 billion in merchandise.

Merchant Services 140

Merchant Services eCommerce Shipping Costs Shipping 140

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. Let the countdown begin….

Merchant Services 310

Merchant Services Payment Services X-cart Supplies 310

365 Retail

MARCH 19, 2024

Out of the 500 surveyed B2B buyers, 83% said that they would abandon an e-commerce purchase if no payment terms were offered at checkout, meaning that B2B sellers failing to offer payment terms are missing out on capturing new business and revenue growth.

eCommerce 52

eCommerce Payments B2B Merchant Services 52

Ecommerce Platforms

MARCH 8, 2023

Unlocking some functionality can be quite expensive, particularly when consider the added transaction fees on Shopify plans. It provides users with a variety of themes they can customize to suit their specific selling and branding needs, and comes with all the payment processing solutions you need to sell both physical and digital goods.

Shopify 104

Shopify eCommerce Platforms Payment Services Merchant Services 104

Ecommerce Platforms

OCTOBER 28, 2021

Display any specials, promotions, or free shipping options. Outside of product pages, your customers may want to learn more about your business, seek out ways to contact customer support, or even read information about your shipping policy. It's wise to consult a lawyer when devising your Terms of Service.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. When a brand’s products are warehoused closer to the consumer, they save on shipping and logistics costs.

Merchant Services 216

Merchant Services Shipping Costs Payment Services Fulfillment 216

GetElastic

NOVEMBER 11, 2021

While not every business will have the need to enable cart and checkout functionality within chat, there are a number of other benefits to using bots, either automated or live, including reduced support time and costs, providing personalized experiences, or enabling faster sales conversations. Supports: Natural language processing.

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

Ecommerce Platforms

AUGUST 22, 2022

In this Richpanel review, we explore the features, interface, pricing, and customer support from Richpanel. . Store owners can connect however many of these they want; after which, messages from all of those channels get sent to the Richpanel message center for processing. Customer Self-Service Portal. Workforce Management.

Multi-channel 104

Multi-channel Shopify Channel Merchant Services 104

ESW

SEPTEMBER 29, 2023

Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another. For example, in an omnichannel experience, a shopper can start a customer service inquiry on a brand’s social media channel. Similarly, store employees can process returns from multiple customers if necessary.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

JUNE 10, 2020

However, unchecked abuse of returns policies can put a merchant out of business: 54% of the merchants surveyed in a study conducted on behalf of Forter indicated that they lost more than $5 million in revenue each year due to returns abuse. Processing legitimate returns can negatively impact a retailer’s bottom line.

Shipping Costs 150

Shipping Costs Merchant Services eCommerce Accessories 150

Ecommerce Platforms

SEPTEMBER 16, 2019

Bear in mind, the fact that the merchant needs to do some extra logistics planning and marketing as well. With the prevalence of brilliant research tools, a merchant can now do an intensive market analysis without any constraints. The logic here is that Google Trends uses search queries to sort the trending products and services.

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

lateshipment

OCTOBER 27, 2023

Gorgias is a powerful customer service helpdesk software that strives to help e-commerce merchants provide exceptional customer service and turn your customer service into a profit center. Automation takes care of the management of these areas.

Events 130

Events Merchant Services Customer eCommerce 130