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Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges

Retail TouchPoints

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. The stakes involved in crisis-proofing supply chains are high.

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How Does Fulfillment by Amazon Work? Everything You Need to Know.

ChannelAdvisor

If you’re going to outsource your fulfillment, Amazon is a pretty safe bet. The e-commerce giant has not only been around the block when it comes to navigating the challenges of fulfillment and last-mile delivery — it pioneered the fast, convenient shipping consumers now expect from every online retailer. So how does it work?

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With Omni-Shopping Set to Reign this Holiday, Amazon Enables Local Pickup and Delivery

Retail TouchPoints

This follows on a huge bump in omnichannel fulfillment options spurred by the pandemic and ongoing product shortages. Research from Google indicates that this holiday season will be more omnichannel in nature than any before it, with 64% of consumers saying that they plan to shop both online and in-store.

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How Does Fulfillment by Amazon Work? Everything You Need to Know.

ChannelAdvisor

If you’re going to outsource your fulfillment, Amazon is a pretty safe bet. The e-commerce giant has not only been around the block when it comes to navigating the challenges of fulfillment and last-mile delivery — it pioneered the fast, convenient shipping consumers now expect from every online retailer. So how does it work?

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Accelerate Order Management Success in 2021

Kibo

Even after a massive shift to ecommerce in 2020, eMarketer predicts that 2021 will still see more than 14% ecommerce growth. Order management is the foundation that can drive a truly agile multichannel experience. Even more than a year into the pandemic, buying habits remain in flux and supply chains strained. Download Guide.

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Tips for shipping success during the 2021 holiday season

Omnisend

Buy supplies now. Buy as much shipping supplies and merchandise as you can, and as soon as possible. Because of supply chain delays, you may not have the opportunity to buy more until after Christmas. HSN included this callout in its 2020 holiday emails. Stock up for all of Q4, and into Q1 returns if possible.

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Better customer experience means targeting people, not buyers

GetElastic

Then there’s the increasing development of IoT and wearables, which is helping with everything from reordering office supplies to creating cashier-less checkouts at Amazon Go stores. However, it’s not enough to offer multichannel engagement—the experiences you offer on these channels need to resonate with customers to be effective.