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retailX Heads Back to Chicago, Providing 7 Targeted Tracks on Industry Tech & Trends

Retail TouchPoints

The RTP editorial team has partnered extensively with retailX on developing the content, themes and sessions for the in-person event, which will be held August 24-25, 2021, at McCormick Place in Chicago. Day two will feature a keynote by Geronimo Chala, Chief Client Officer at Rebag. Vitamin Shoppe; Bite; and Be Rooted.

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CCS 2021: Levi’s, 1-800-FLOWERS, Under Armour Reveal How They’re Meeting Fast-Changing Consumer Expectations

Retail TouchPoints

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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How American Eagle Meets Its Gen Z Customers ‘However, Whenever, Wherever They Want to Be’

Retail TouchPoints

These shoppers were omnichannel-aligned even before the lockdowns hit, and American Eagle built on this foundation to help online sales reach 45% of its total in 2020. The retailer was able to achieve this feat by utilizing the channel to its fullest, through special activations and promotions that could only work online.

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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size. During the sales period, 62 influencer and retailer-run livestream channels surpassed RMB 100 million ( $14.2 But Coresight Research indicates that growth is imminent in the U.S.

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Tap Into the Value of Social Proof

Kibo

Therefore, when it comes to omnichannel marketing , sprinkling in a dose of social proof throughout the customer journey can help increase performance and increase trust. Here are five ways you can introduce social proof marketing into your 2021 personalization strategy. Example 5 – Omnichannel FOMO. Fully Customizable.

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5 Trends Driving the Future of Ecommerce Innovation

Retail TouchPoints

As eyes and dollars continue to shift to digital channels, the playbook for acquiring, engaging and retaining customers is being rewritten. E-commerce University 2021. The Four Pillars of Omnichannel Success. The pandemic has made omnichannel a business imperative for merchants of all sizes. Access Now.

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Post-Purchase CX : 8 Strategies to Implement in 2021

lateshipment

With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. Above are very few examples of unforgiving customers expressing their outrage on social media channels. The post Post-Purchase CX : 8 Strategies to Implement in 2021 appeared first on Lateshipment.com Blog.