Remove 2022 Remove Customer Loyalty Remove Fulfillment Remove Order Fulfillment
article thumbnail

Salesforce’s Top 5 Predictions for Holiday 2022

Retail TouchPoints

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? Here are our five holiday shopping predictions to consider as you develop your strategy for the 2022 season. Loyalty Shifts to Value.

article thumbnail

The Order Fulfillment Process in 2022 and Beyond

Retalon

Why should retailers care about their Order Fulfillment Process? Order fulfillment may seem like a fairly straightforward process and according to the generic “high-level” definition, it is. In today’s market, putting the right fulfillment system in place gets you a competitive edge.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

Livestream platform Bambuser says livestream shopping viewership grew by ~38% every quarter in 2022 in North America and Western Europe, so there is huge opportunity for growth. This is especially helpful to mitigate excess inventory and stockpiles of items customers aren’t purchasing.

article thumbnail

Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs

lateshipment

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. It’s important to make sure that this process is seamless and efficient to avoid customer frustration.

article thumbnail

Top tips to make Black Friday and Cyber Monday a success in 2022

365 Retail

With Black Friday and Cyber Monday just around the corner, planning for a successful 2022 peak season is essential – now more than ever. Upselling is a little like bundling and can also help increase your average order value while fulfilling the needs of your customer. Driving customer loyalty through flexibility.

article thumbnail

IT Spending in Retail Industry on the Rise in 2022 (and Beyond)

Retalon

In addition, retail giants like Amazon have conditioned today’s consumers to want simple and efficient order fulfillment options, fast delivery and a wide range of product options. Owing to the massive expansion of the e-commerce industry and consumer expectations, it’s no surprise retailers are investing in order fulfillment IT.

article thumbnail

How Retailers Can Minimize Returns: Focus on Convenience, Communication and Personalization

Retail TouchPoints

The same speed being applied to last mile fulfillment should be applied to receiving and processing returns so that returned items don’t become fodder for end-of-season sales, resale to low-cost channels or even destroying or dumping them — a result that’s bad for margins and for the environment. billion annually.