article thumbnail

Stop: Your Customer Journey isn’t Benefitting Your Customer

Retail TouchPoints

Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer. Ditch the Redirects The consumer path to purchase has undoubtably changed. Lean into Consumer Convenience Today’s consumer isn’t sitting down at a computer and making a concerted effort to shop online.

Customer 219
article thumbnail

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

Senior leaders will have candid conversations about: The evolution of loyalty programs and branded communities; How brands are combining visual storytelling and experiential activations to drive store strategies ; Ways to better personalize and contextualize digital experiences for consumer needs and lifestyles.

Retail 212
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Impact of Gamification on Retail

Sailthru

Consumers want to be entertained. It’s expected to grow 26% by 2028. Shopping is now an omnichannel, 24-hour-a-day experience that spans mobile, SMS, in-app purchases, social media channels, and digital wallets. Conclusion Consumer engagement and retention strategies are key to building long-term consumer loyalty.

Retail 78
article thumbnail

The Impact of Live Commerce on Shopping

Smile.io

billion by 2028.   The global live ecommerce market is estimated to reach $2 billion by 2028 While live commerce was undoubtedly growing anyway, it was the pandemic that led to accelerated growth. Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices.

article thumbnail

Retail Tech to Make Shoppers Fall in Love with Your Store

iVend

billion in 2028. ** AI in retail has a wide range of applications, including: Predictive analysis that helps retailers use the insights in their data to plan for the future. Consumers are voting with their feet and have clearly stated their preference for buying from companies that take environmental concerns as seriously as they do.

article thumbnail

Top retail technology trends to look out for in 2024

iVend

As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. billion in 2028. ** AI in retail has a wide range of applications, including: Predictive analysis that helps retailers use the insights in their data to plan for the future. billion in 2021 to $31.38

article thumbnail

Future Of Cloud-Based POS

Korona

Such changes have revolutionized the retail industry and consumer behavior and wouldn’t have been possible without the creation of cloud-based POS software. Cloud POS trends are booming, with nearly 28% of retailers planning to adopt this technology to shape the future of their sales operations and improve consumer satisfaction.

POS 52