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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. She wore it and the retailer got blasted with traffic.

Payments 242
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How to Recession-Proof Your Online Retail Business Without Raising Prices

Korona

It is, therefore, essential that business owners and leaders prepare their organizations to survive (and hopefully even thrive) in the next recession, whenever it comes. Below are some concrete ideas for protecting your retail business from the recession without raising prices. Prioritize loyalty and lifetime value.

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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.

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What is Customer Engagement, and Why is it Important (in 2023)?

Smile.io

With social commerce and ads being thrown at you all the time, you experience customer engagement every day as well. Customer engagement happens before and after a transaction is made and often in the form of online engagement via your social media channels, content, email marketing, and SMS marketing.

Customer 101
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5 Loyalty Program Examples in the Fashion Industry

Smile.io

With the global apparel market estimated to be an over $1.7 In the past few years, customers are changing their habits from only shopping in-store to purchasing online with 76% of Americans shopping online for clothing. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability.

Fashion 61
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. As a result, retailers had less of a need for their shipping containers, and the containers were put away and saved for later. US retail ecommerce revenue was just $285.9 growth this year. million by 2022.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Last month marked the ninth month in a row of total retail sales growth as the world recovers from a pandemic that led to total retail sales declining 10.5% Total retail sales were up 11% year-over-year this June, a 10.4% Apparel and restaurants also saw notable growth last month over 2020, with sales increasing 62.9%

eCommerce 197