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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

These are more than fancy gadgets; they are innovative systems that provide a glimpse of a new “embodied” online retail environment — one where brands provide digital customers with multisensory spatial experiences like those observed in brick-and-mortar stores. augmented reality) to fully virtual (e.g. virtual reality).

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Composable Commerce in a Nutshell

GetElastic

In the past few years poor customer experience and sluggish page loads caused by monolithic platforms have accelerated the need for better flexibility and the ability to create a more personalized customer experience. This means that Composable Commerce is suitable for any online business, be it B2B, B2C or D2C.

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A Vendor’s Guide to B2B Ecommerce

FastSpring

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. It wasn’t ideal for the business or its customers. “It

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Customer Fulfillment is Key to Building a Top-Shelf Furniture Company

Kibo

To learn more about how Kibo can help you deliver a great customer experience through seamless order management and fulfillment capabilities, check out our manufacturer solutions. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

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How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World

Kibo

Equipping associates with mobile devices not only allows them to stay up-to-date on product information, but also enables them to offer promotions, view real-time inventory visibility and ring up sales without need of a cash register, culminating in a seamless customer experience. Happier shoppers. See how Kibo can boost your business.

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Why Customer Care Will Win the Sale

Kibo

Without that trust, customers will go elsewhere to make their purchases, even if the prices are higher. In fact, research shows that 55% of consumers would pay more for a better customer experience (Defaqto Research) and are four times more likely to buy from a competitor with superior customer support if a problem is service-related.

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NRF Retail’s Big Show: Day 3 Recap

Kibo

Keynote: Charles Schwab Shares Economic Trends and Neiman Marcus Discusses Customer Loyalty Liz Ann Sonders, Managing Director, Chief Investment Strategist at Charles Schwab, kicked off Day 3 of NRF with economic trends and predictions. Poolwerx serves B2C customers, B2B clients, technicians, and franchises.