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The Role of the B2C Marketer Is Changing Fast. Here’s How to Keep Up

Optimizely

But even more importantly, top B2C marketers are honing their skills and working to become well-rounded. Now, marketers have to own the entire customer experience, from the first interaction to true customer loyalty across platforms and devices. The post The Role of the B2C Marketer Is Changing Fast.

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Groupe Touchette Partners with Pivotree to Increase Transactions with New Dynamic B2B Customer Portal

Pivotree Blog

“Since the establishment of the new omnichannel B2B platform, we have been able to respond to these demands with more agility, and our customers have been reporting an immediate improvement in their user experience.

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Customer Fulfillment is Key to Building a Top-Shelf Furniture Company

Kibo

To learn more about how Kibo can help you deliver a great customer experience through seamless order management and fulfillment capabilities, check out our manufacturer solutions. B2B Ecommerce Start Building the eCommerce Platform Designed For You What can you do when a platform is built for you to customize shopping experience?

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How Retailers Are Increasing Foot Traffic in an Omni-Channel Retail World

Kibo

Equipping associates with mobile devices not only allows them to stay up-to-date on product information, but also enables them to offer promotions, view real-time inventory visibility and ring up sales without need of a cash register, culminating in a seamless customer experience.

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The Top 25 Ecommerce Podcasts of 2018

Optimizely

Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Now in its sixth year of production, “Smart Passive Income” has been downloaded more than 33 million times—and with good reason. But it all starts with a great customer experience.

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Why Customer Care Will Win the Sale

Kibo

Without that trust, customers will go elsewhere to make their purchases, even if the prices are higher. In fact, research shows that 55% of consumers would pay more for a better customer experience (Defaqto Research) and are four times more likely to buy from a competitor with superior customer support if a problem is service-related.

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The Best B2B Ecommerce Platform for 2020

Ecommerce Platforms

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling. trillion (as of 2019).