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What is Customer Loyalty?

Smile.io

Loyal customers are the ones who eagerly await every product release you announce and shout your brand from the rooftops. But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.   Table of Contents  What is customer loyalty?

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

consumer health concerns still loom, according to survey data from Shopkick. Brands from auto to beauty have embraced appointment-based service to improve shopper satisfaction and maximize revenue opportunities. Even with vaccinations beginning to roll out across the U.S., Appointment-Based Benefits Apply Across Categories.

Retail 299
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The State of Ecommerce Customer Loyalty in 2023

Smile.io

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. Repeat Customer Rate by Industry. reward discount per customer.

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22 Black-Owned Businesses to Support in 2022

Smile.io

Here we have compiled a list of 22 Black-owned small businesses to support in 2022 from four different categories— fashion and accessories, beauty and skincare, haircare, and home and lifestyle. Oma Beauty Bar A screenshot of Oma Beauty Bar’s Pinkie lip gloss product page.

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10 Examples of Customer Retention Campaigns

Smile.io

From their “About Us” page to brand name, their value of being natural is clear and appealing to customers. Their beliefs are emphasized on their website when they say, “All of our needs for optimum health and vitality are provided for us in nature.”

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10 Examples of Customer Retention Campaigns

Smile.io

From their “About Us” page to brand name, their value of being natural is clear and appealing to customers. Their beliefs are emphasized on their website when they say, “All of our needs for optimum health and vitality are provided for us in nature.” Challenge customers with gamification.

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The 19 Most Innovative Ecommerce Brands of 2017

BigCommerce

Customer Loyalty. Customer Lifetime Value. What we got back were hundreds of submissions from online brands building visionary developments that drive growth opportunities, solve business challenges, and deliver outstanding customer experiences above and beyond traditional online retail. Health & Beauty.

eCommerce 411