lateshipment

OCTOBER 16, 2020

With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. In 2019, holiday sales were up 4.1% Online and other non-store sales were up 14.6 and act accordingly to provide great customer satisfaction. .

Shipping Costs 211

Shipping Costs eCommerce Social Media Shipping 211

lateshipment

DECEMBER 11, 2020

They will choose to shop online and will use social media websites to discover gift ideas. All you need to do is to increase your brand visibility and build an effective social commerce campaign. Let’s talk about social commerce in more detail. What is Social Commerce? Forever 21. Focus on quality.

Social Media 246

Social Media eCommerce Gifts Article 246

lateshipment

APRIL 8, 2022

Great packaging with your brand on it can influence a first-time customer’s impression of your company. Aside from conveying what your business stands for, it can delight clients and even urge them to make posts on their social media accounts. An initial positive response will pave the way for future sales.

eCommerce 130

eCommerce Merchant Services Social Media Customer Retention 130

lateshipment

NOVEMBER 8, 2023

E-commerce sales have been explosively growing. Website design Your website or your social media may be the first thing that a customer sees which sets a definitive image in the customer’s mind. Especially during the holiday season when the customers are in a rush?

eCommerce 130

eCommerce Social Media Gifts Definition 130

lateshipment

JULY 17, 2020

Even if you get a lot of new visitors – it might not cut it to make enough sales. So instead of focusing on getting as many people as possible to come to your site, let’s look at luring visitors back in who you are more likely to seal the deal with. Reward Loyal Visitors and Customers. A Little about LateShipment.com.

Customer 237

Customer Shipping Costs eCommerce Customer Retention 237

lateshipment

OCTOBER 9, 2023

With personalization in the picture of upselling and cross-selling products based on previous customer history, it creates a separate revenue channel. Personalized recommendations in Branded Tracking Page Quick tip : Try prioritizing products in the recommendations that have offers or products that are on sale to increase the conversion rate.

eCommerce 130

eCommerce Gifts Social Media Recommendation 130

lateshipment

DECEMBER 8, 2022

Increase in support tickets created – 40% of customer support inquiries are WISMO (Where Is My Order) or RETURN related. Decrease in brand credibility – 30% of consumers who have had a negative customer experience say they would share it on social media.

eCommerce 130

eCommerce Shipping Costs Social Media Customer 130

lateshipment

MAY 26, 2022

As an ecommerce brand, you put a lot of time and effort into your customer experiences (CX) to make them hit buy. The warehouse to your customer’s doorstep is only 50% of the order experience. Such efforts can help you forge strong customer relationships and foster brand loyalty.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

lateshipment

SEPTEMBER 16, 2022

But before that, we at LateShipment.com have prepared a downloadable checklist comprising 30+ actionable ways to help you boost holiday sales. Holiday sales are usually 3x or even 4x than the rest of the year. However, more shoppers won’t equal more sales if businesses have not anticipated this holiday season trend.

eCommerce 130

eCommerce Merchant Services Shipping Costs Social Media 130

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

lateshipment

JULY 12, 2022

Negative comments from dissatisfied customers could drive potential customers to your competition. Therefore, an exceptional customer experience should be a top priority for e-commerce businesses. One of the biggest customer experience challenges e-commerce brands face is a lack of personal interaction with the customer.

eCommerce 130

eCommerce Customer Customer Experience Social Media 130

lateshipment

NOVEMBER 26, 2021

When we first started our brand, we by default created pages on all social media platforms. First thing is to be super transparent with your customers. We’re starting our holiday sale a little bit earlier this year to alleviate the expected delays with shipping to help our customers out. Yeah, for sure.

Shipping 130

Shipping Social Media Definition Customer 130

lateshipment

OCTOBER 2, 2023

Tis’ the season for cheer and joy not only for consumers but also for merchants due to the surge in holiday sales. Tis’ the reason why you want to concentrate on handling the holiday rush and increasing sales. Here are 7 ways in which you can increase sales. 7 Quick and Effective ways to increase holiday sales 1.

eCommerce 130

eCommerce X-cart Shipping Costs Shipping 130

lateshipment

APRIL 23, 2023

All you need is to create a specialized domain with your brand name, work with different teams like marketing, sales, and customer experience to understand how you can further attract customers, sell not just products but something that brings out your own identity, etc. Looks really “fun”.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

lateshipment

OCTOBER 1, 2021

Understanding how you can leverage technology to enhance the experience on your store as you scale is pivotal in picking the right tool to support your scaling efforts and improve your customers’ experiences at every stage of their journey. Why Do Brands Need to Provide Their Customers with a Great Post-Purchase Experience?

Shipping Costs 130

Shipping Costs Shipping eCommerce Social Media 130

lateshipment

NOVEMBER 11, 2021

In this article, we’ll be putting our focus on BFCM, the biggest time of the year for e-commerce retail, where they look forward to maximizing their Holiday season sales. And thus, these businesses would be bearing the brunt of all, as they’d have to navigate through BFCM 2021 sales without compromising on CX.

eCommerce 130

eCommerce Customer Shipping Costs Social Media 130

lateshipment

OCTOBER 30, 2020

Data like important shipping dates, popular products on particular days, effective short-term marketing techniques, and sales data. Share exciting aspects of your business like a tour and candid conversations with your employees or showcase your highlighted products to make the customer feel familiar with your brand. .

Shipping 243

Shipping Small Business Retail Marketing Retail 243

lateshipment

MAY 21, 2021

Improving customer retention by 5% increases profits by up to 25% to 95%. If you are trying to sell something, the chances of making a sale are 60-70% with a retained customer. The likelihood of the same is only 5-20% with a new customer. Steps to retain your eCommerce customers. Get your social media game right.

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

lateshipment

DECEMBER 11, 2020

Social commerce is the use of social media websites like Facebook, Instagram, and Pinterest for marketing and sales purposes. Social commerce campaigns aim to boost social interactions such as retweets, likes, link clicks, and shares and to drive sales. Start a social media challenge.

Social Media 130

Social Media eCommerce Article Customer Loyalty 130

lateshipment

APRIL 9, 2024

But think about it, worst case scenario: what do you think happens when a customer abandons their cart ? There is a lost opportunity to convert a potential sale There is a lower return on investment (ROI) for marketing efforts The priority of resolving post-purchase pain points Now let’s do a little time jump.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

lateshipment

APRIL 2, 2021

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . You can also focus on the channels where your customers go the most and sell to them there. hot and trendy.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

lateshipment

JUNE 24, 2021

This makes sure that it is your brand i.e. imprinted in the minds of your customers than that of your shipping carrier. You can make it even better by using it as a means to drive sales. You can use the real estate on your branded tracking page to upsell and cross-sell products related to the customer’s recent purchase.

Customer 130

Customer Shipping Costs Social Media Shipping 130

lateshipment

SEPTEMBER 21, 2021

To avoid this situation, you can notify your customers of their order status as they unfold across the delivery lifecycle and thereby increase your CSAT scores and reduce the number of support tickets created. Knowing these issues is just half of being prepared to leverage a great customer experience.

Customer 130

Customer Shipping Costs Shipping Social Media 130

lateshipment

MAY 28, 2020

As if this were not bad enough, many such former customers end up posting damaging reviews on social media and forums that deter potential customers from buying from this retailer (could be you!). That being said, Should You Focus on Retaining Customers or Acquiring New Ones?

Shipping Costs 246

Shipping Costs Customer Retention Shipping Small Business Retail 246

lateshipment

APRIL 28, 2022

While looking for e-commerce retail memes to share with you for laughs (help you relax), I found that a lot of them were only based on marketing, website optimization, sales, etc. Customers track their packages way too often. Now, that’s valuable time with your customers you cannot miss. That’s all from us for now.

eCommerce 130

eCommerce Retail Shipping Social Media 130

lateshipment

FEBRUARY 26, 2021

FAQs from customers during their post-purchase journey. #1: While doing so, they don’t really care that your customer is likely to hold YOU accountable for service failures such as delays and they get away with it. Ready to take your post-purchase customer experience to the next level?

Shipping Costs 130

Shipping Costs Shipping Customer Experience Customer 130

lateshipment

AUGUST 10, 2022

Never compromise on customer service. 90% of Americans see customer service as a factor in deciding whether or not to do business with a company. Therefore, providing great customer service can help you display your strong commitment to the high standard of customer experience you offer.

eCommerce 130

eCommerce Social Media Definition Shipping 130

lateshipment

OCTOBER 12, 2021

Having a returns policy that is flexible in the answers to all these questions to meet your customers’ expectations, instills your customers’ trust to keep shopping with you. Thus leading to more sales. You can further spur your customers with prepaid labels, free shipping and bonus credit, etc. Roughly 5.9%

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

lateshipment

SEPTEMBER 29, 2023

Remember, each and every bad delivery experience leads to frustrated customers avoiding doing business with you and also influencing others’ decisions by sharing their grievances on social media. Therefore, the onus of ensuring that your customers are fully informed of their order status falls on you.

Shipping Costs 130

Shipping Costs Shipping eCommerce Events 130

lateshipment

APRIL 22, 2021

of all eCommerce sales in the world will come from mobile commerce. An eCommerce store that isn’t optimized properly for mobile is going to lose a lot of customers. Customer experience is the elixir of success an eCommerce store. You should at least have a responsive mobile-friendly design for your online store.

eCommerce 130

eCommerce Mobile Shipping Costs Customer Experience 130

lateshipment

APRIL 22, 2021

of all eCommerce sales in the world will come from mobile commerce. An eCommerce store that isn’t optimized properly for mobile is going to lose a lot of customers. Customer experience is the elixir of success for eCommerce stores. You should at least have a responsive mobile-friendly design for your online store.

eCommerce 130

eCommerce Mobile Shipping Costs Customer Experience 130

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

lateshipment

MARCH 15, 2021

Since the onus is now on you provide a great post-purchase experience, you end up spending up to 20% more on shipping costs than you should. As if this were not bad enough, many such former customers end up posting damaging reviews on social media and forums that deter potential customers from buying with you!

Shipping Costs 130

Shipping Costs Customer Retention Social Media Shipping 130

lateshipment

OCTOBER 12, 2023

Technically Halloween marks the beginning of the holiday season, but BFCM is when a huge chunk of sales happens. When a customer trusts you, they turn into brand advocates and you could use free word-of-mouth promotion to increase sales and acquire a lifetime customer.

Shipping Costs 130

Shipping Costs X-cart Shipping eCommerce 130

lateshipment

APRIL 26, 2022

If you want more customers, then they have to expand their strategies as well. Having clear messaging about discounts, sales, and other benefits is essential to improving conversion rates. Leverage a chatbot to improve customer experience. Here are some customer service trends during BFCM 21. .

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

lateshipment

AUGUST 13, 2021

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. In 2020, the holiday season eCommerce sales in the US are projected to be $135 billion. Since you’re not buying wholesale or committing to someone, you can experiment with different products and see what gets you sales.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

NOVEMBER 14, 2021

My interest in sporting goods and sales started early on, given my father had a bicycle shop and I spent most of my summer holidays there. Because, because we scaled rapidly, to about 30 employees, we were making just a couple million dollars in sales. We had the highest sales ever, just before COVID hit. That's great advice.

eCommerce 100

eCommerce Sporting Goods Shipping Costs Customer Experience 100