Remove Channel Remove Conference Remove Customer Data Remove Omnichannel
article thumbnail

NMHC Optech 2022 Conference Recap: Remapping the Prospect Journey with Automation and Nurture Blends

PERQ

Did you get a chance to attend the Optech conference this year? They were talking about concepts we’re passionate about here at PERQ, including: the Renter’s Journey, lead source attribution, and omnichannel prospect engagement. LOOKING AT THE NEW RENTER’S JOURNEY MAP. but the experiences are not connected.

article thumbnail

Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

All parties are coming together at the Retail Innovation Conference & Expo to show how Cookies and Dr. Greenthumb’s are putting immersive, tech-driven experiences into action. As cannabis brands like Cookies and Dr. Greenthumb’s try to up their “retail cred,” they are focusing on omnichannel storytelling and high-touch service.

Retail 354
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Top 10 Sessions to See at IRCE 2018

Optimizely

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. Tuesday: June 05. What’s Next: Social. 3:30 PM – 3:50 PM.

article thumbnail

6 CX Trends for E-commerce Businesses to Look out for in 2023

lateshipment

Customized experiences are the need of the hour for customers who expect brands to know about them and provide experiences that are tailor-made for them, i.e customers expect a personalized experience at every channel and touchpoint. Omnichannel experience will be play a huge role in offering customer convenience.

eCommerce 130
article thumbnail

6 Valuable Lessons from Etail East 2018

Optimizely

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. For brands that decide to really focus on growing digital channels, they’ve realized they can compete with even the buzziest digital-native brands. Omnichannel is Still Tough to Achieve.

article thumbnail

How DTC Brands Are Scaling the Store Experience

Retail TouchPoints

Harness Data to Gauge Opportunities and Nuances . Cross-channel attribution is becoming more difficult as shopping patterns become more sporadic. Then on the day of, we’re trying to get dialed into how we collect customer data in-person. Some of the most notable nuggets of wisdom included: .

Jewelry 300
article thumbnail

7 Major Takeaways from Shoptalk 2018

Optimizely

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. Omnichannel takes over the organization. “To Customer data creates seamless customer experiences.

B2C 150