Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

Shipping Costs 220

Shipping Costs Shipping eCommerce Small Business Retail 220

Retail TouchPoints

SEPTEMBER 27, 2023

The Diversification of the Customer Journey Further highlighting the need for brands to take an always-on, conversational approach to their outreach (as opposed to the timed, tactical messaging of the past) is another staggering stat from the Infillion report — that consumers are influenced by 11 touch points on average before they make a purchase.

Social Media 292

Social Media Multi-channel Consumer Comparison Shopping 292

UpSellIt

JANUARY 19, 2022

Home furnishings consumers have come to expect a brick and mortar-level customer experience online. So, retailers are ramping up their online efforts. A 2021 survey shows that 69% of US furniture retailers intend to increase their focus on ecommerce. 5 Ways to Optimize the Home & Decor Shopping Experience.

Home Furnishings 120

Home Furnishings Recommendation Comparison Shopping Home Shopping 120

Kibo

JULY 24, 2020

The modern ecommerce platform is designed to help retailers create seamless experiences for customers while also managing the details of online commerce with ease. Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. Personalization does.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. In-Store Preferences.

Shipping Costs 68

Shipping Costs Comparison Shopping Mobile Omnichannel 68

UpSellIt

JANUARY 13, 2021

With the eCommerce market as saturated as it is, comparison shopping has essentially become standard practice among consumers, and individual eCommerce brands can take a hit as a result. Let’s take a look at what comparison shopping is and how your business can combat it. What is Comparison Shopping?

Comparison Shopping 79

Comparison Shopping Shipping Costs Consumer Multi-channel 79

OrderDynamics

JULY 23, 2019

Which presents a number of challenges for retailers to overcome. As e-commerce adoption increases, today’s customer journey is spread across multiple channels such as website, mobile app, physical store and social media. The Full Retail Brand Experience. Smart Shopping.

Arts 50

Arts Retail Channel Comparison Shopping 50